Don’t Keep Your Customers Waiting
Automate your service processes and assist customers
even after working hours.
Trusted by companies across industries:
Our virtual assistants can help you with various
customer oriented interactions
Sales
- Recommend products and services.
- Prequalified new potential customers.
- Route the complex queries to live agents.
- Send personalized offers via instant messaging apps, internet banking etc.
- Offer relevant coverage and care advice.
Customer support
- Answer customer FAQs.
- Report an insured event.
- Find the closest branch and hours.
- Book appointments with your specialists.
- Change the contract details.
- Get updates on accounts and balances.
- Report lost or stolen cards.
- Manage claims quickly and efficiently.
Customer satisfaction
- Assess how your customers feel about your products, services and support.
- Collect customer feedback and NPS through the virtual assistant.
- Increase customer satisfaction according to the data obtained.
Virtual assistants can also help you internally
Employee support
- General HR requests.
- Questions related to the onboarding.
- Remuneration and benefits enrollment.
- Technical support.
- eLearning.
- Events.
Employee survey
- A virtual assistant is a perfect tool for instant employee feedback.
- It helps to increase the number
of successfully completed surveys. - Use specific survey virtual assistants after joining the team, after the first salary and through the entire employee life cycle.
Recruitment
- Attract and interact with both active
and passive candidates. - Introduce your company, culture
and open job positions. - Answer FAQs and do the preselection.
- Measure candidate experience.
Meet your customers wherever they are
Our virtual assistants are available on different messaging apps.
WebChat
Apps
Messenger
Viber
Skype
MS Teams
Slack
Video Ads
Wallet Cards
SMS
WebChat
Apps
Messenger
Viber
Skype
MS Teams
Slack
Video Ads
Wallet Cards
SMS
Route important requests, automate the rest
Simply switch from a virtual assistant to your live support via different omnichannel platforms.
Messenger
Mluvii
Daktela
SmartsUpp
FrontStage
ZenDesk
Genesys
OpenOne
Messenger
Mluvii
Daktela
SmartsUpp
FrontStage
ZenDesk
Genesys
OpenOne
Easy to connect with your call centre systems
Use our ready-to-use integrations or connect new systems via API.
Dynamics 365
Salesforce
SAP
Jira
Alvao
ServiceNow
Freshservice
Freshdesk
Dynamics 365
Salesforce
SAP
Jira
Alvao
ServiceNow
Freshservice
Freshdesk
Easy to build, deploy and scale virtual assistant solutions from one place.
With Feedyou, it’s simple and effective to build virtual assistant solutions by non-technical people, to deploy and scale them based on the data and users’ feedback. It’s easy to connect various channels such as web, mobile, instant messaging apps (Messenger, WhatsApp, Viber, …), and different NLP models.
– Services Industry, Company Size: <50M USD ➜ Read full review
Measure everything
Data at your fingertips in real-time.
- Track live conversations
- Keep an eye on overall virtual assistant health in real time
- Personalize dashboard to track specific KPIs
- Merge with data from other systems to get
complex insights
Get to know more
This virtual assistant solution can be yours.
Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou virtual assistants.