Banking & Insurance

Don’t Keep Your Customers Waiting

Automate your service processes and assist customers even after working hours.

Trusted by companies across industries:

Chatbot can help your customers with

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Sales

  • Recommend products and services
  • Prequalified new potential customers
  • Route the complex requests to your live agents
  • Send personalized offers via internet banking
  • Offer relevant coverage and care advice
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Customer support

  • Report an insurance event
  • Find the closest branch and hours
  • Book appointments with your specialists
  • Change contract details
  • Get updates on accounts and balances
  • Report lost or stolen cards
  • Manage claims quickly and efficiently
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Customer feedback & survey

  • Assess how your customers feel about the product/service and the support
  • Through chatbot collect customer feedback
  • Increase customer satisfaction according to the data obtained

Chatbots can help you internally with

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Employee support

  • Solve the most burdensome queries with a chatbot
  • Requests about holidays
  • Questions about wages
  • Used benefits
  • Modifications of contracts and various confirmations
  • A solution of technical problems such as bad password or non-functional printer
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Employee survey

  • The chatbot is an ideal platform in employee surveys
  • Helps increase the number of responses received
  • Depending on the communication platform chosen, can “motivate” employees to complete the surveys
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Recruitment

  • Communicate with active and passive job seekers
  • Introduce them to the company and selected job positions
  • Qualify job seekers
  • Collect feedback
  • Answers any questions
Gartner Peer Insights

Easy to build, deploy and scale bot solutions from one place.

With Feedyou, it’s simple and effective to build chatbot solutions by non-technical people, to deploy and scale them based on the data and users’ feedback. It’s easy to connect various channels such as web, mobile, instant messaging apps (Messenger, WhatsApp, Viber, …), and different NLP models.

– Services Industry, Company Size: <50M USD ➜ Read full review

Measure everything

Chatbot data at your fingertips in real-time.

  • Track live conversations
  • Keep an eye on overall chatbot health in real time
  • Personalize dashboard to track specific KPIs
  • Merge with data from other systems to get
    complex insights

Chatbots are also used in

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Customer Service

24/7 availability no waiting time, supporting existing customer service.

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Marketing

Direct & automated interaction with your prospects and customers.

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Sales

New sales channels & target groups, connection to existing systems.

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HR

Automated support with personnel development and onboarding.

This chatbot solution can be yours.

Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou chatbots.