Sales

• Recommend products and services
• Prequalified new potential customers
• Route the complex requests to your live agents
• Send personalized offers via internet banking
• Offer relevant coverage and care advice

Customer support

• Report an insurance event
• Find the closest branch and hours
• Book appointments with your specialists
• Change contract details
• Get updates on accounts and balances
• Report lost or stolen cards
• Manage claims quickly and efficiently

Customer feedback & survey

• Assess how your customers feel about the product/service and the support
• Through chatbot collect customer feedback
• Increase customer satisfaction according to the data obtained

Employee support

• Solve the most burdensome queries with a chatbot
• Requests about holidays
• Questions about wages
• Used benefits
• Modifications of contracts and various confirmations
• A solution of technical problems such as bad password or non-functional printer

Employee survey

• The chatbot is an ideal platform in employee surveys
• Helps increase the number of responses received
• Depending on the communication platform chosen, can “motivate” employees to complete the surveys

Recruitment

• Communicate with active and passive job seekers
• Introduce them to the company and selected job positions
• Qualify job seekers
• Collect feedback
• Answers any questions

• Track live conversations
• Keep an eye on overall chatbot health in real time
• Personalize dashboard to track specific KPIs
• Merge with data from other systems to get
  complex insights

Customer Service

24/7 availability no waiting time, supporting existing customer service.

Marketing

Direct & automated interaction with your prospects and customers.

Sales

New sales channels & target groups, connection to existing systems.

HR

Automated support with personnel development and onboarding.

This chatbot solution can be yours.

Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou chatbots.