Don’t Keep Your Customers Waiting
Automate your service processes and assist customers even after working hours.
Trusted by companies across industries:
Chatbot can help your customers with
Sales
- Recommend products and services
- Prequalified new potential customers
- Route the complex requests to your live agents
- Send personalized offers via internet banking
- Offer relevant coverage and care advice
Customer support
- Report an insurance event
- Find the closest branch and hours
- Book appointments with your specialists
- Change contract details
- Get updates on accounts and balances
- Report lost or stolen cards
- Manage claims quickly and efficiently
Customer feedback & survey
- Assess how your customers feel about the product/service and the support
- Through chatbot collect customer feedback
- Increase customer satisfaction according to the data obtained
Chatbots can help you internally with
Employee support
- Solve the most burdensome queries with a chatbot
- Requests about holidays
- Questions about wages
- Used benefits
- Modifications of contracts and various confirmations
- A solution of technical problems such as bad password or non-functional printer
Employee survey
- The chatbot is an ideal platform in employee surveys
- Helps increase the number of responses received
- Depending on the communication platform chosen, can “motivate” employees to complete the surveys
Recruitment
- Communicate with active and passive job seekers
- Introduce them to the company and selected job positions
- Qualify job seekers
- Collect feedback
- Answers any questions
Meet your customers wherever they are
Our chatbots are available on different messaging apps.
WebChat
Apps
Messenger
Viber
Video Ads
Wallet Cards
SMS
WebChat
Apps
Messenger
Viber
Video Ads
Wallet Cards
SMS
Route important requests, automate the rest
Simply switch from a chatbot to your live support via different omnichannel platforms.
Mluvii
Messenger
ZenDesk
Daktela
Unblu
FrontStage
Mluvii
Messenger
ZenDesk
Daktela
Unblu
FrontStage
Easy to connect with your call centre systems
Use our ready-to-use integrations or connect new systems via API.
Dynamics 365
Salesforce
SAP
Genesys
Jira
Alvao
ServiceNow
Freshservice
Freshdesk
Dynamics 365
Salesforce
SAP
Genesys
Jira
Alvao
ServiceNow
Freshservice
Freshdesk
Easy to build, deploy and scale bot solutions from one place.
With Feedyou, it’s simple and effective to build chatbot solutions by non-technical people, to deploy and scale them based on the data and users’ feedback. It’s easy to connect various channels such as web, mobile, instant messaging apps (Messenger, WhatsApp, Viber, …), and different NLP models.
– Services Industry, Company Size: <50M USD ➜ Read full review
Measure everything
Chatbot data at your fingertips in real-time.
- Track live conversations
- Keep an eye on overall chatbot health in real time
- Personalize dashboard to track specific KPIs
- Merge with data from other systems to get
complex insights
Chatbots are also used in
This chatbot solution can be yours.
Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou chatbots.
