Sales

• Recommend products and services.
• Prequalified new potential customers.
• Route the complex queries to live agents.
• Send personalized offers via instant messaging apps, internet banking etc.
• Offer relevant coverage and care advice.

Customer support

• Answer customer FAQs.
• Report an insured event.
• Find the closest branch and hours.
• Book appointments with your specialists.
• Change the contract details.
• Get updates on accounts and balances.
• Report lost or stolen cards.
• Manage claims quickly and efficiently.

Customer satisfaction

• Assess how your customers feel about your products, services and support.
• Through the chatbot collect customer feedback and NPS.
• Increase customer satisfaction according to the data obtained.

Employee support

• General HR requests.
• Questions related to the onboarding.
• Remuneration and benefits enrollment.
• Technical support.
• eLearning.
• Events.

Employee survey

• Chatbot is a perfect tool for instant employee feedback.
• It helps to increase the number
  of successfully completed surveys.
• Use specific survey chatbots after joining the team, after the first salary and through the entire employee life cycle.

Recruitment

• Attract and interact with both active
  and passive candidates.
• Introduce your company, culture
  and open job positions.
• Answer FAQs and do the preselection.
• Measure candidate experience.

• Track live conversations
• Keep an eye on overall chatbot health in real time
• Personalize dashboard to track specific KPIs
• Merge with data from other systems to get
  complex insights

Customer Service

Streamline your 1st line support and be available 24/7.

Marketing

Increase the average open rate and conversion.

Sales

Engage customers at an all-new level and increase your revenue.

HR

Get more time for more meaningful HR work.

This chatbot solution can be yours.

Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou chatbots.