{"id":49048,"date":"2024-09-26T15:29:57","date_gmt":"2024-09-26T13:29:57","guid":{"rendered":"https:\/\/feedyou.ai\/ai-knowledge-base-feedyou\/"},"modified":"2024-09-27T09:29:46","modified_gmt":"2024-09-27T07:29:46","slug":"ai-knowledge-base","status":"publish","type":"page","link":"https:\/\/feedyou.ai\/cs\/ai-knowledge-base\/","title":{"rendered":"AI Knowledge Base | Feedyou"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section el_class=&#8220;vc_section-fullwidth campaign-header header-dark *header-cover-image&#8220; css=&#8220;.vc_custom_1724848480095{background-color: #7373e0 !important;}&#8220;][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/2&#8243;][vc_column_text css_animation=&#8220;none&#8220;]<\/p>\n<h1 class=\"header-headline\"><span class=\"header-h-2\">U\u017e \u017e\u00e1dn\u00e9 <\/span><span class=\"header-h-1\">zdlouhav\u00e9 vyhled\u00e1v\u00e1n\u00ed a \u010dten\u00ed,<\/span><span class=\"header-h-2\">&nbsp;prost\u011b se zeptejte<\/span><\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p class=\"header-subheadline\"><span class=\"header-p\">Prom\u011b\u0148te sv\u00e9 intern\u00ed dokumenty, sm\u011brnice, p\u0159\u00edru\u010dky, katalogy a znalostn\u00ed b\u00e1ze v\u0161ech druh\u016f na konverzaci. 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height=&#8220;50px&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><strong>Chyt\u0159ej\u0161\u00ed podpora, <\/strong>lep\u0161\u00ed v\u00fdsledky, spokojen\u011bj\u0161\u00ed z\u00e1kazn\u00edci<br \/>\ni zam\u011bstnanci<\/h2>\n<p class=\"p-subheadline\" style=\"text-align: center;\">Odemkn\u011bte s\u00edlu Generativn\u00ed AI a zlep\u0161ete z\u00e1kaznickou a zam\u011bstnaneckou zku\u0161enost. Pro \u0159e\u0161en\u00ed po\u017eadavk\u016f va\u0161ich z\u00e1kazn\u00edk\u016f, oper\u00e1tor\u016f a zam\u011bstnanc\u016f.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_empty_space height=&#8220;50px&#8220;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8220;vc_hidden-xs&#8220;][vc_empty_space height=&#8220;24px&#8220;][\/vc_column][\/vc_row][vc_row el_class=&#8220;fy-svg-icons p-light&#8220;][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<\/p>\n<div class=\"custom-card\">\n<div class=\"label\">Rychl\u00e9 spu\u0161t\u011bn\u00ed<\/div>\n<div class=\"content\">\n<p><strong class=\"card-number\">1 t\u00fdden<\/strong><\/p>\n<p class=\"card-description\">implementa\u010dn\u00ed \u010das v pr\u016fm\u011bru<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<\/p>\n<div class=\"custom-card\">\n<div class=\"label\">Sbohem rutin\u011b<\/div>\n<div class=\"content\">\n<p><strong class=\"card-number\">80 %<\/strong><\/p>\n<p class=\"card-description\">dotaz\u016f um\u00edme vy\u0159e\u0161it automaticky<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<\/p>\n<div class=\"custom-card\">\n<div class=\"label\">Efektivnost<\/div>\n<div class=\"content\">\n<p><strong class=\"card-number\">300 %<\/strong><\/p>\n<p class=\"card-description\">zv\u00fd\u0161en\u00ed produktivity va\u0161ich t\u00fdm\u016f<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8220;fy-svg-icons p-light&#8220;][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<\/p>\n<div class=\"custom-card\">\n<div class=\"label\">Dostupnost<\/div>\n<div class=\"content\">\n<p><strong class=\"card-number\">24\/7<\/strong><\/p>\n<p class=\"card-description\">kdykoliv, kdy pot\u0159ebujete<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<\/p>\n<div class=\"custom-card\">\n<div class=\"label\">Rychlost<\/div>\n<div class=\"content\">\n<p><strong class=\"card-number\">3 vte\u0159iny<\/strong><\/p>\n<p class=\"card-description\">pro nalezen\u00ed spr\u00e1vn\u00e9 odpov\u011bdi<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<\/p>\n<div class=\"custom-card\">\n<div class=\"label\">\u0160k\u00e1lovatelnost<\/div>\n<div class=\"content\">\n<p><strong class=\"card-number\">\u221e<\/strong><\/p>\n<p class=\"card-description\">neomezen\u00e1 velikost znalostn\u00ed b\u00e1ze<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8220;vc_section-fullwidth p-padding-left&#8220; css=&#8220;.vc_custom_1725362022876{background-color: #f7f9fb !important;}&#8220;][vc_row][vc_column width=&#8220;1\/4&#8243;][vc_empty_space height=&#8220;50px&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Ptejte se a dost\u00e1vejte okam\u017eit\u00e9 odpov\u011bdi.<\/strong> Nez\u00e1le\u017e\u00ed na tom, kolik m\u00e1te intern\u00edch dokument\u016f nebo webov\u00fdch str\u00e1nek, relevantn\u00ed odpov\u011b\u010f v\u00e1m p\u0159ijde okam\u017eit\u011b.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_empty_space height=&#8220;50px&#8220;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8220;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8220;][vc_empty_space height=&#8220;40px&#8220;][\/vc_column][\/vc_row][vc_row][vc_column][vc_video link=&#8220;https:\/\/youtu.be\/Fa6Y2CAJzMg?si=vz_2pc2hcPOUdPre&#8220; css=&#8220;.vc_custom_1725370233539{border-radius: 30px !important;}&#8220;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/4&#8243;][vc_empty_space height=&#8220;50px&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Neuv\u011b\u0159iteln\u011b jednoduch\u00fd n\u00e1stroj, kter\u00fd spl\u0148uje i ty nejslo\u017eit\u011bj\u0161\u00ed po\u017eadavky! <strong><a href=\"https:\/\/feedyou.ai\/cs\/ai-knowledge-base\/#jak-to-funguje\">Jak to funguje?<\/a><\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_empty_space height=&#8220;50px&#8220;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8220;50px&#8220;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/6&#8243;][\/vc_column][vc_column width=&#8220;2\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Z\u00e1kazn\u00edk, ob\u010dan, zam\u011bstnanec nebo oper\u00e1tor call centra? <strong>M\u00e1me odpov\u011b\u010f pro ka\u017ed\u00e9ho!<\/strong><\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/3&#8243;][vc_single_image image=&#8220;48455&#8243; img_size=&#8220;full&#8220;][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<strong>Z\u00e1kaznick\u00e1 podpora<\/strong><\/p>\n<p>Zajist\u011bte sv\u00fdm z\u00e1kazn\u00edk\u016fm rychl\u00e9 a snadn\u00e9 vyhled\u00e1v\u00e1n\u00ed odpov\u011bd\u00ed ve va\u0161ich rozs\u00e1hl\u00fdch intern\u00edch znalostn\u00edch b\u00e1z\u00edch, dokumentech a webov\u00fdch str\u00e1nk\u00e1ch.[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<strong>Intern\u00ed HR helpdesk<\/strong><\/p>\n<p>Dovolen\u00e1, nemocensk\u00e1, benefity. Cokoliv zam\u011bstnance zaj\u00edm\u00e1, okam\u017eit\u011b zjist\u00ed. Sta\u010d\u00ed propojit AI virtu\u00e1ln\u00edho asistenta s va\u0161imi daty a p\u0159\u00edpadn\u011b ATS \/ HR syst\u00e9my.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<strong>Pr\u00e1ce se sm\u011brnicemi a normami<\/strong><\/p>\n<p>Umo\u017en\u011bte sv\u00fdm zam\u011bstnanc\u016fm efektivn\u011b vyhled\u00e1vat v intern\u00edch dokumentech, sm\u011brnic\u00edch, vyhl\u00e1\u0161k\u00e1ch, smlouv\u00e1ch, reportech \u010di intern\u00edch akt\u016f \u0159\u00edzen\u00ed.[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<strong>Bezpe\u010dnostn\u00ed politiky<\/strong><\/p>\n<p>Intern\u00ed znalosti velmi \u010dasto zahrnuj\u00ed bezpe\u010dnostn\u00ed standardy, politiky a doporu\u010den\u00ed, kter\u00e9 je \u010dasto obt\u00ed\u017en\u00e9 vyhledat a dokonce jim i porozum\u011bt.[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<strong>IT service desk<\/strong><\/p>\n<p>Odbavte automatizovan\u011b \u010dasto kladen\u00e9 ot\u00e1zky na intern\u00ed IT odd\u011blen\u00ed, t\u00fdkaj\u00edc\u00ed se nap\u0159\u00edklad p\u0159\u00edstupov\u00fdch pr\u00e1v, zp\u016fsobu pou\u017e\u00edv\u00e1n\u00ed intern\u00edch syst\u00e9m\u016f a aplikac\u00ed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8220;20px&#8220;][vc_empty_space height=&#8220;20px&#8220;][\/vc_column][\/vc_row][vc_row css=&#8220;.vc_custom_1726049697715{background-color: #ffffff !important;}&#8220; el_id=&#8220;jak-to-funguje&#8220;][vc_column width=&#8220;1\/5&#8243;][vc_single_image image=&#8220;48371&#8243;][\/vc_column][vc_column width=&#8220;4\/5&#8243;][vc_column_text]Hled\u00e1te \u0159e\u0161en\u00ed pro komer\u010dn\u00ed \u010di st\u00e1tn\u00ed a ve\u0159ejnou spr\u00e1vu? Bu\u010fte si jisti, \u017ee spl\u0148ujeme p\u0159\u00edsn\u00e9 bezpe\u010dnostn\u00ed po\u017eadavky a jsme certifikovan\u00fdm dodavatelem IT. <a href=\"https:\/\/feedyou.ai\/cs\/kontaktujte-nas\/\">V\u00edce informac\u00ed &gt;<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8220;jak-to-funguje&#8220;][vc_column width=&#8220;1\/6&#8243;][\/vc_column][vc_column width=&#8220;2\/3&#8243;][vc_empty_space height=&#8220;20px&#8220;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Jak to funguje<\/h2>\n<p style=\"text-align: center;\">Sta\u010d\u00ed p\u00e1r jednoduch\u00fdch krok\u016f a v\u00e1\u0161 AI virtu\u00e1ln\u00ed asistent je na sv\u011bt\u011b!<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/6&#8243; el_class=&#8220;li_fix p-light fy-svg-icons key-benefits&#8220;][vc_single_image image=&#8220;25845&#8243; img_size=&#8220;&#8220; alignment=&#8220;center&#8220; el_class=&#8220;fy-svg-icons&#8220;][\/vc_column][vc_column width=&#8220;5\/6&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Sb\u011br, anal\u00fdza a \u00faprava va\u0161ich dat<\/span><\/p>\n<p>Nau\u010d\u00edme va\u0161eho virtu\u00e1ln\u00edho asistenta v\u0161emu, co pot\u0159ebuje v\u011bd\u011bt. A\u0165 u\u017e jsou va\u0161e data na webu, v intranetu, PDF nebo jin\u00fdch form\u00e1tech jako DOC \u010di XLSX.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/6&#8243;][vc_single_image image=&#8220;25849&#8243; img_size=&#8220;&#8220; alignment=&#8220;center&#8220; el_class=&#8220;fy-svg-icons&#8220;][\/vc_column][vc_column width=&#8220;5\/6&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Vylad\u00edme asistenta p\u0159esn\u011b podle va\u0161ich pot\u0159eb<\/span><\/p>\n<p>Spole\u010dn\u011b nastav\u00edme c\u00edle, KPIs, t\u00f3n i osobnost asistenta. Bude mluvit p\u0159esn\u011b tak, jak chcete. D\u00edky tomu perfektn\u011b zapadne do va\u0161eho t\u00fdmu. M\u016f\u017ee tak\u00e9 mluvit n\u011bkolika jazyky.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/6&#8243;][vc_single_image image=&#8220;25847&#8243; img_size=&#8220;&#8220; alignment=&#8220;center&#8220; el_class=&#8220;fy-svg-icons&#8220;][\/vc_column][vc_column width=&#8220;5\/6&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Spust\u00edme asistenta do provozu<\/span><\/p>\n<p>Nasad\u00edme virtu\u00e1ln\u00edho asistenta na v\u00e1\u0161 web, do mobiln\u00ed aplikace, chatovac\u00ed platformy nebo va\u0161ich intern\u00edch syst\u00e9m\u016f. Kdekoliv ho budete pot\u0159ebovat.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/6&#8243;][vc_single_image image=&#8220;25853&#8243; img_size=&#8220;&#8220; alignment=&#8220;center&#8220; el_class=&#8220;fy-svg-icons&#8220;][\/vc_column][vc_column width=&#8220;5\/6&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Monitorov\u00e1n\u00ed a dal\u0161\u00ed rozvoj<\/span><\/p>\n<p>Analyzujeme, lad\u00edme a zlep\u0161ujeme asistenta podle va\u0161ich dat i zp\u011btn\u00e9 vazby. A d\u00edky <a href=\"https:\/\/feedyou.ai\/cs\/feedyou-platform\/\">Feedyou Platform<\/a> m\u00e1te asistenta i data snadno pod kontrolou.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8220;vc_section-fullwidth section-padding_80 section-bg_purple&#8220; css=&#8220;.vc_custom_1727421588377{background-color: #7373e0 !important;}&#8220;][vc_row][vc_column][vc_empty_space height=&#8220;30px&#8220; el_class=&#8220;spacer&#8220;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/2&#8243;][vc_column_text]<\/p>\n<h1><span class=\"h-dashiell\">Poj\u010fme spolu vytvo\u0159it <\/span><span class=\"h-filson\">n\u011bco v\u00fdjime\u010dn\u00e9ho<\/span><\/h1>\n<p>[\/vc_column_text][vc_empty_space height=&#8220;10px&#8220;][vc_column_text]M\u00e1te n\u00e1pad na AI virtu\u00e1ln\u00edho asistenta pro zlep\u0161en\u00ed z\u00e1kaznick\u00e9 p\u00e9\u010de, intern\u00edch proces\u016f nebo interakci se zam\u011bstnanci? Poj\u010fme to probrat u k\u00e1vy. \u017d\u00e1dn\u00e9 z\u00e1vazky, jen p\u0159\u00edle\u017eitost zjistit, jak m\u016f\u017eete posunout sv\u00e9 podnik\u00e1n\u00ed a produktivitu sv\u00fdch t\u00fdm\u016f.[\/vc_column_text][vc_btn title=&#8220;Napi\u0161te n\u00e1m&#8220; align=&#8220;left&#8220; el_class=&#8220;btn_primary_yellow&#8220; link=&#8220;url:https%3A%2F%2Ffeedyou.ai%2Fcs%2Fkontaktujte-nas%2F|title:Book%20an%20online%20demo|target:_blank|&#8220; el_id=&#8220;cta-main-conversion&#8220;][vc_empty_space height=&#8220;40px&#8220; el_class=&#8220;spacer&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243;][vc_empty_space height=&#8220;30px&#8220; el_class=&#8220;spacer&#8220;][vc_single_image image=&#8220;29246&#8243; img_size=&#8220;full&#8220; el_class=&#8220;section-big-image&#8220;][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8220;section-box p-padding-left&#8220;][vc_row css=&#8220;.vc_custom_1712572157268{padding-top: 40px !important;padding-bottom: 50px !important;border-radius: 5px !important;}&#8220;][vc_column width=&#8220;1\/6&#8243; offset=&#8220;vc_hidden-xs&#8220;][\/vc_column][vc_column width=&#8220;2\/3&#8243;][vc_column_text css_animation=&#8220;none&#8220;]<\/p>\n<h2 style=\"text-align: center;\">Odpov\u011bdi na ot\u00e1zky, kter\u00e9 nejsp\u00ed\u0161 m\u00e1te<\/h2>\n<p class=\"p-subheadline\" style=\"text-align: center;\">V\u0161e na jednom m\u00edst\u011b.<\/p>\n<p>[\/vc_column_text][vc_tta_accordion c_icon=&#8220;chevron&#8220; active_section=&#8220;1&#8243; el_class=&#8220;accordion_faq&#8220; el_id=&#8220;web_analytics_tracking_accordion_faq&#8220;][vc_tta_section title=&#8220;Co je Konverza\u010dn\u00ed AI?&#8220; tab_id=&#8220;1645696641207-d9ae1642-c839&#8243;][vc_column_text]Konverza\u010dn\u00ed AI je technologie, kter\u00e1 umo\u017e\u0148uje za\u0159\u00edzen\u00edm porozum\u011bt mluven\u00e9mu \u010di psan\u00e9mu jazyku a reagovat na n\u011bj. Pokud jste n\u011bkdy pou\u017eili Siri nebo Google Assistant, tak jste se s n\u00ed u\u017e setkali. Kl\u00ed\u010dovou sou\u010d\u00e1st\u00ed je zpracov\u00e1n\u00ed p\u0159irozen\u00e9ho jazyka (NLP), kter\u00e9 umo\u017e\u0148uje po\u010d\u00edta\u010d\u016fm analyzovat lidskou \u0159e\u010d. Konverza\u010dn\u00ed AI se d\u00edky strojov\u00e9mu u\u010den\u00ed s ka\u017edou dal\u0161\u00ed interakc\u00ed neust\u00e1le zlep\u0161uje. Na\u0161i chatboti a voiceboti vyu\u017e\u00edvaj\u00ed Konverza\u010dn\u00ed AI, aby pom\u00e1hali va\u0161im z\u00e1kazn\u00edk\u016fm a zam\u011bstnanc\u016fm s automatizac\u00ed va\u0161ich rutinn\u00edch komunikac\u00ed, proces\u016f a \u00fakol\u016f.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Co je Generativn\u00ed AI?&#8220; tab_id=&#8220;1645696641346-c57ebdbe-6782&#8243;][vc_column_text]Generativn\u00ed AI, tak\u00e9 zn\u00e1m\u00e1 jako velk\u00e9 jazykov\u00e9 modely (LLMs), je pokro\u010dil\u00fd typ um\u011bl\u00e9 inteligence schopn\u00fd vytv\u00e1\u0159et nov\u00fd obsah jako text, obr\u00e1zky \u010di hudbu na z\u00e1klad\u011b nau\u010den\u00fdch dat. Na rozd\u00edl od tradi\u010dn\u00ed AI, kter\u00e1 analyzuje a rozhoduje na z\u00e1klad\u011b kontextu, generuje origin\u00e1ln\u00ed obsah podobn\u00fd tomu, kter\u00fd vytv\u00e1\u0159\u00ed \u010dlov\u011bk.<\/p>\n<p>Ve Feedyou kombinujeme Konverza\u010dn\u00ed AI pr\u00e1v\u011b s tou Generativn\u00ed AI, co\u017e umo\u017e\u0148uje na\u0161im virtu\u00e1ln\u00edm asistent\u016fm b\u00fdt rychle nasazeni do provozu (\u0159\u00e1dov\u011b v jednotk\u00e1ch t\u00fddn\u016f), \u010derpat z r\u016fzn\u00fdch datov\u00fdch zdroj\u016f a efektivn\u011b se u\u010dit z prob\u011bhl\u00fdch konverzac\u00ed a u\u017eivatelsk\u00e9 zp\u011btn\u00e9 vazby.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Jak\u00e9 zdroje dat um\u00edte napojit?&#8220; tab_id=&#8220;1645696936498-a795a112-bf94&#8243;][vc_column_text]Podporujeme r\u016fzn\u00e9 form\u00e1ty v\u010detn\u011b PDF, TXT, PPT, PPTX, DOC, DOCX, XLS, XLSX, EPUB, RTF a dal\u0161\u00edch. Porad\u00edme si nejen s textov\u00fdmi form\u00e1ty, ale tak\u00e9 s obr\u00e1zky, zvukem a videem.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Kolik jazyk\u016f podporujete?&#8220; tab_id=&#8220;1725359630767-8473836b-8fd5&#8243;][vc_column_text]Na\u0161i AI virtu\u00e1ln\u00ed asistenti (chatboti a voiceboti) jsou v\u00edcejazy\u010dn\u00ed a podporuj\u00ed r\u016fzn\u00e9 jazyky. To zaji\u0161\u0165uje p\u0159esn\u00e9 odpov\u011bdi v jazyce, ve kter\u00e9m z\u00e1kazn\u00edk nebo zam\u011bstnanec zad\u00e1 sv\u016fj po\u017eadavek.<\/p>\n<p>Z\u00e1rove\u0148 um\u00ed i p\u0159ep\u00ednat b\u011bhem konverzace do r\u016fzn\u00fdch jazyk\u016f dle pot\u0159eby u\u017eivatele \u2013 hledat v jednom jazyce a nap\u0159\u00edklad odpov\u00eddat v jin\u00e9m.<\/p>\n<p>\u010casto pracujeme s jazyky, jako jsou angli\u010dtina, arab\u0161tina, arm\u00e9n\u0161tina, baski\u010dtina, beng\u00e1l\u0161tina, \u010d\u00edn\u0161tina, \u010de\u0161tina, d\u00e1n\u0161tina, fin\u0161tina, francouz\u0161tina, galicij\u0161tina, holand\u0161tina, hind\u0161tina, indon\u00e9\u0161tina, ir\u0161tina, ital\u0161tina, japon\u0161tina, korej\u0161tina, litev\u0161tina, ma\u010far\u0161tina, malaj\u0161tina, n\u011bm\u010dina, nep\u00e1l\u0161tina, nor\u0161tina, per\u0161tina, pol\u0161tina, portugal\u0161tina, rumun\u0161tina, ru\u0161tina, \u0159e\u010dtina, sloven\u0161tina, slovin\u0161tina, srb\u0161tina, \u0161pan\u011bl\u0161tina, \u0161v\u00e9d\u0161tina, tagalog, tamil\u0161tina, thaj\u0161tina, ture\u010dtina a ukrajin\u0161tina.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Na jak\u00fdch kan\u00e1lech um\u00edte \u0159e\u0161en\u00ed provozovat?&#8220; tab_id=&#8220;1725359664664-50490bf1-54a5&#8243;][vc_column_text]Feedyou technologie umo\u017e\u0148uje nasadit virtu\u00e1ln\u00ed asistenty na \u0161irokou \u0161k\u00e1lu komunika\u010dn\u00edch kan\u00e1l\u016f, jako jsou webov\u00e9 str\u00e1nky (Feedyou WebChat, iFrame), mobiln\u00ed aplikace (iOS a Android), digit\u00e1ln\u00ed wallet karty (YourPass), interaktivn\u00ed dotykov\u00e9 panely, virtu\u00e1ln\u00ed kiosky, klientsk\u00e9 z\u00f3ny a instant messaging aplikace typu Messenger, Slack, Teams a dal\u0161\u00ed.<\/p>\n<p>Virtu\u00e1ln\u00ed asistenty lze rovn\u011b\u017e napojit na omnichannel platformy, jako jsou Genesys Cloud (Genesys Unified Messaging a Genesys Voice Platform), Telefonica O2\/mluvii, IPEX, Requestor, COM PLUS, Daktela \u010di SmartsUpp.<\/p>\n<p>Voicebot \u0159e\u0161en\u00ed nasazujeme p\u0159es Feedyou telefonn\u00ed \u00fast\u0159ednu \u010di \u00fast\u0159ednu z\u00e1kazn\u00edka s p\u0159ipojen\u00edm p\u0159es SIP Trunk protokol.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Jak rychle m\u016f\u017eete \u0159e\u0161en\u00ed spustit do provozu?&#8220; tab_id=&#8220;1725359686821-a5ee5acf-2a78&#8243;][vc_column_text]N\u011bkter\u00e1 \u0159e\u0161en\u00ed mohou b\u00fdt nasazena b\u011bhem n\u011bkolika dn\u00ed, zat\u00edmco jin\u00e1 mohou trvat t\u00fddny. Z\u00e1le\u017e\u00ed na va\u0161ich c\u00edlech, o\u010dek\u00e1v\u00e1n\u00edch a rozsahu po\u017eadovan\u00e9ho \u0159e\u0161en\u00ed. Chceme zajistit kvalitu a v\u00fdsledky n\u00e1mi dod\u00e1van\u00fdch \u0159e\u0161en\u00ed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Je mo\u017en\u00e9 \u0159e\u0161en\u00ed propojit na na\u0161e syst\u00e9my a slu\u017eby t\u0159et\u00edch stran?&#8220; tab_id=&#8220;1725359709970-e54584b1-202b&#8220;][vc_column_text]Feedyou technologie je maxim\u00e1ln\u011b otev\u0159en\u00fd ekosyst\u00e9m, a proto v\u00e1m umo\u017e\u0148ujeme napojit r\u016fzn\u00e9 syst\u00e9my t\u0159et\u00edch stran \u2013 ATS\/HRIS, CRM, ERP, analytick\u00e9 a ticketing n\u00e1stroje atp.<\/p>\n<p>Pracovali jsme s na\u0161imi z\u00e1kazn\u00edky se syst\u00e9my jako nap\u0159\u00edklad Alvao, Ashby, Atlassian, Bitrix24, Breezy, Cal.com, CeMap, Confluence, Cornerstone, Datacruit, Ecomail, Elanor, FaMa+, Facebook Analytics, Google Analytics, Google Calendar, Google Maps, Google Tag Manager, Google Workspace, GoSMS, Grafton GiBase, Greenhouse, Helios Green, Helios Nephrite, Helios Orange, HRlink, Icims, Jira Software, Jobka, Jobvite, LEVER, Magento, Make, Microsoft Dynamics 365, Microsoft O365, Microsoft Power BI, Outlook, PageUp, RECRU, Recruitee, Recruitis, Redmine, RUIAN, SAP SuccessFactors, SharePoint, Superface, Talention, Teamio, Teamtailor, TRAFFIT, Twilio, Workable, Workday, YellowCouch, Zapier a dal\u0161\u00ed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;V \u010dem je Feedyou \u0159e\u0161en\u00ed jin\u00e9 ne\u017e konven\u010dn\u00ed chatboti a voiceboti?&#8220; tab_id=&#8220;1725359740934-1c273299-34d4&#8243;][vc_column_text]Na rozd\u00edl od tradi\u010dn\u00edch chatbot\u016f a voicebot\u016f, kter\u00e9 jsou omezeny na jednoduch\u00e9 ot\u00e1zky a odpov\u011bdi, Feedyou p\u0159in\u00e1\u0161\u00ed interakce, kter\u00e9 p\u0159ipom\u00ednaj\u00ed lidskou konverzaci. D\u00edky \u0161pi\u010dkov\u00e9mu zpracov\u00e1n\u00ed p\u0159irozen\u00e9ho jazyka (NLP) a integraci s va\u0161imi intern\u00edmi syst\u00e9my umo\u017e\u0148uje Feedyou v\u00e9st smyslupln\u00e9 rozhovory. A tam, kde to d\u00e1v\u00e1 smysl, zapoj\u00edme i Generativn\u00ed AI (LLM) pro je\u0161t\u011b lep\u0161\u00ed v\u00fdsledky va\u0161ich \u0159e\u0161en\u00ed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Budou na\u0161e data v bezpe\u010d\u00ed? Kde budou ulo\u017een\u00e1 a kdo m\u00e1 p\u0159\u00edstup?&#8220; tab_id=&#8220;1725359770782-bf6a328a-22a9&#8243;][vc_column_text]Ve Feedyou dodr\u017eujeme GDPR a dal\u0161\u00ed bezpe\u010dnostn\u00ed na\u0159\u00edzen\u00ed tak, abychom mohli s jistotou odbavovat tis\u00edce automatizovan\u00fdch konverzac\u00ed p\u0159es virtu\u00e1ln\u00ed asistenty (chatboty a voiceboty).<\/p>\n<p>Feedyou Platform a \u0159e\u0161en\u00ed virtu\u00e1ln\u00edch asistent\u016f b\u011b\u017e\u00ed v samostatn\u00fdch resourse groups nebo p\u0159edplatn\u00fdch slu\u017eby Microsoft Azure Cloud, co\u017e sni\u017euje bezpe\u010dnostn\u00ed rizika a usnad\u0148uje rozvoj.<\/p>\n<p>Servery jsou um\u00edst\u011bn\u00e9 zpravidla v EU (Microsoft West Europe).<\/p>\n<p>\u0160ifrov\u00e1n\u00ed u\u017eivatelsk\u00fdch dat je automatick\u00e9 \u2013 pomoc\u00ed slu\u017eby Microsoft Azure Cloud.<\/p>\n<p>Autorizace prost\u0159ednictv\u00edm platformy Auth0 s podporovan\u00fdmi adapt\u00e9ry, jako je Facebook Login, e-mail a heslo, Google Suite, Microsoft AD atd.<\/p>\n<p>V\u0161echny po\u017eadavky na syst\u00e9my t\u0159et\u00edch stran jsou zpracov\u00e1ny p\u0159es TLS 1.2 nebo vy\u0161\u0161\u00ed. Nikdy nepou\u017e\u00edv\u00e1me hor\u0161\u00ed spojen\u00ed ke star\u0161\u00edm metod\u00e1m, jako je SSLv3 nebo TLS 1.0.<\/p>\n<p>P\u0159\u00edstupov\u00e1 pr\u00e1va zam\u011bstnanc\u016f Feedyou k syst\u00e9m\u016fm jsou nastaven\u00e1 v\u017edy podle jejich odd\u011blen\u00ed\/pracovn\u00ed pozice.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Umo\u017e\u0148ujete nasazen\u00ed do na\u0161\u00ed cloudov\u00e9 infastruktury?&#8220; tab_id=&#8220;1725359811203-42caba20-7b92&#8243;][vc_column_text]Ano, va\u0161e \u0159e\u0161en\u00ed m\u016f\u017ee b\u011b\u017eet jako software jako slu\u017eba (SaaS) na na\u0161em p\u0159edplatn\u00e9m Microsoft Azure Cloud nebo m\u016f\u017ee b\u00fdt nasazeno i na va\u0161em vlastn\u00edm Azure tenantu.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Rozd\u00edl mezi Feedyou a Microsoft 365 Copilot?&#8220; tab_id=&#8220;1725359831431-85d97dac-3166&#8243;][vc_column_text]Copilot je v\u00e1\u0161 osobn\u00ed asistent, exkluzivn\u00ed n\u00e1stroj, kter\u00fd je k dispozici pouze licencovan\u00fdm u\u017eivatel\u016fm, tak\u017ee je vzhledem k jeho cen\u011b selektivn\u011b p\u0159\u00edstupn\u00fd jen vybran\u00fdm zam\u011bstnanc\u016fm. Jeho prim\u00e1rn\u00edm c\u00edlem je plnit \u00fakoly za v\u00e1s nebo v\u00e1m pom\u00e1hat, nikoliv vysv\u011btlovat n\u011bjak\u00e9 znalosti, \u00fakoly, procesy apod. Je integrov\u00e1n s konkr\u00e9tn\u00edmi produkty spole\u010dnosti Microsoft, jako jsou Word, Excel, Outlook, Teams, PowerApps, Azure a OneNote. Copilot pracuje v\u00fdhradn\u011b v r\u00e1mci t\u011bchto n\u00e1stroj\u016f a vyu\u017e\u00edv\u00e1 omezen\u00e9 zdroje dat.<\/p>\n<p>Naproti tomu Feedyou AI Knowledge Base je otev\u0159en\u00fd syst\u00e9m p\u0159\u00edstupn\u00fd v\u0161em u\u017eivatel\u016fm bez ohledu na licenci. Bezprobl\u00e9mov\u011b funguje nap\u0159\u00ed\u010d firemn\u00edmi daty, znalostn\u00edmi b\u00e1zemi a syst\u00e9my a podporuje r\u016fzn\u00e9 komunika\u010dn\u00ed kan\u00e1ly. \u00da\u010dtujeme transparentn\u011b na z\u00e1klad\u011b vyu\u017eit\u00ed (konverzac\u00ed), nikoliv na z\u00e1klad\u011b po\u010dtu licenc\u00ed per u\u017eivatel. Na\u0161e \u0159e\u0161en\u00ed, kter\u00e9 klade d\u016fraz na bezpe\u010dnost a n\u00e1kladovou efektivitu, vyu\u017e\u00edv\u00e1 jak Generativn\u00ed AI, tak Konverza\u010dn\u00ed AI (konven\u010dn\u00ed NLP modely). Nav\u00edc pom\u00e1h\u00e1me s implementac\u00ed a p\u0159izp\u016fsobujeme \u0159e\u0161en\u00ed va\u0161im pot\u0159eb\u00e1m a umo\u017e\u0148ujeme v\u00e1m jej n\u00e1sledn\u011b spravovat samostatn\u011b.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8220;Jak bychom m\u011bli vstoupit do spolupr\u00e1ce s Feedyou?&#8220; tab_id=&#8220;1725359852645-d7d91bf7-0135&#8243;][vc_column_text]Budeme s v\u00e1mi \u0159e\u0161it n\u00e1sleduj\u00edc\u00ed ot\u00e1zky v r\u00e1mci \u00favodn\u00ed anal\u00fdzy:<\/p>\n<ul>\n<li>Kdo bude c\u00edlov\u00fdm u\u017eivatelem \u0159e\u0161en\u00ed (z\u00e1kazn\u00edk, zam\u011bstnanec, \u017eiv\u00fd oper\u00e1tor, student, pacient atd.)?<\/li>\n<li>Kde budete cht\u00edt \u0159e\u0161en\u00ed pou\u017e\u00edvat a jak\u00fd je c\u00edl a use-case?<\/li>\n<li>Z jak\u00fdch datov\u00fdch zdroj\u016f budeme \u0159e\u0161en\u00ed tr\u00e9novat, v\u010detn\u011b form\u00e1tu, objemu a struktury va\u0161ich dat?<\/li>\n<li>Jak \u010dasto se budou va\u0161e datov\u00e9 zdroje m\u011bnit?<\/li>\n<li>Jak p\u0159esn\u00e9 mus\u00ed b\u00fdt odpov\u011bdi? Jak kritick\u00e9 je, kdy\u017e odpov\u011b\u010f nebude 100 % v souladu s va\u0161imi datov\u00fdmi vstupy?<\/li>\n<li>Je nutn\u00e9 u\u017eivatele nav\u00e1d\u011bt (ke konkr\u00e9tn\u00edmu z\u00e1m\u011bru \u0159e\u0161en\u00ed), nebo sta\u010d\u00ed jednoduch\u00fd form\u00e1t ot\u00e1zka-odpov\u011b\u010f?<\/li>\n<li>Uve\u010fte sadu alespo\u0148 10 vzorov\u00fdch dotaz\u016f u\u017eivatel\u016f spolu s o\u010dek\u00e1van\u00fdmi odpov\u011b\u010fmi pro ka\u017ed\u00fd z nich (tzv. valida\u010dn\u00ed sady).<\/li>\n<\/ul>\n<p>N\u00e1sledn\u011b dod\u00e1v\u00e1me specifikaci \u0159e\u0161en\u00ed a cenovou kalkulaci.<br \/>\nZpravidla do t\u00fddne dod\u00e1v\u00e1me prototyp pro otestov\u00e1n\u00ed.<br \/>\nPodle prvotn\u00edch zku\u0161enost\u00ed a zp\u011btn\u00e9 vazby od z\u00e1kazn\u00edka nastavujeme dal\u0161\u00ed kroky v oblasti optimalizace a rozvoje \u0159e\u0161en\u00ed.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8220;1\/6&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section el_class=&#8220;vc_section-fullwidth campaign-header header-dark *header-cover-image&#8220; css=&#8220;.vc_custom_1724848480095{background-color: #7373e0 !important;}&#8220;][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/2&#8243;][vc_column_text css_animation=&#8220;none&#8220;] U\u017e \u017e\u00e1dn\u00e9 zdlouhav\u00e9 vyhled\u00e1v\u00e1n\u00ed a \u010dten\u00ed,&nbsp;prost\u011b se zeptejte [\/vc_column_text][vc_column_text] Prom\u011b\u0148te sv\u00e9 intern\u00ed dokumenty, sm\u011brnice, p\u0159\u00edru\u010dky, katalogy a znalostn\u00ed b\u00e1ze v\u0161ech druh\u016f na konverzaci. 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