{"id":28589,"date":"2022-10-20T11:00:12","date_gmt":"2022-10-20T09:00:12","guid":{"rendered":"https:\/\/feedyou.ai\/?p=28589"},"modified":"2024-08-11T20:05:11","modified_gmt":"2024-08-11T18:05:11","slug":"od-prvniho-do-posledniho-dne","status":"publish","type":"post","link":"https:\/\/feedyou.ai\/cs\/novinky\/od-prvniho-do-posledniho-dne\/","title":{"rendered":"Virtu\u00e1ln\u00ed kolega pro ka\u017ed\u00fd den v pr\u00e1ci"},"content":{"rendered":"

[vc_section el_class=“vc_section-fullwidth“][vc_row el_class=“author-top“][vc_column width=“1\/6″][vc_single_image image=“25817″ img_size=“50×50″ css_animation=“none“][\/vc_column][vc_column width=“2\/4″][vc_column_text css_animation=“none“]Petra Uxa<\/strong>
\nHead of Customer Care @ Feedyou[\/vc_column_text][\/vc_column][vc_column width=“1\/3″][vc_column_text]<\/p>\n

20. 10. 2022<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=“40px“][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]Nen\u00ed v sil\u00e1ch \u017e\u00e1dn\u00e9ho personalisty v\u011bnovat se ka\u017ed\u00e9mu zam\u011bstnanci do takov\u00e9 m\u00edry, jak by si p\u0159\u00e1l. Mus\u00ed proto naj\u00edt cestu, jak si pr\u00e1ci uleh\u010dit, ale z\u00e1rove\u0148 zajistit, aby m\u00edra p\u00e9\u010de o lidi neklesala. Jak mu m\u016f\u017ee pomoci chatbot nebo voicebot?[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Onboarding jak po dr\u00e1tk\u00e1ch<\/h3>\n

\u201cPrvn\u00ed t\u00fdden m\u00e1\u0161 v pl\u00e1nu tohle, druh\u00fd t\u00fdden to, t\u0159et\u00ed by ses m\u011bl v\u011bnovat tomu\u2026\u201d<\/em> Pl\u00e1nov\u00e1n\u00ed prvn\u00edch dn\u00ed pro nov\u00e9 zam\u011bstnance m\u00e1te v mal\u00edku. Jen\u017ee je nav\u00edc zaj\u00edm\u00e1, kam se chod\u00ed na kafe, jak se jmenuje kolega vedle, kdy budou m\u00edt p\u0159est\u00e1vku na cigaretu\u2026 A dal\u0161\u00edch tis\u00edc v\u011bc\u00ed, kter\u00fdmi v\u00e1s zahlt\u00ed<\/strong>, a ukousnou v\u00e1m z \u010dasu pot\u0159ebn\u00e9ho pro jin\u00e9 zam\u011bstnance. Co kdy\u017e jim ale d\u00e1te k ruce virtu\u00e1ln\u00edho kolegu, kter\u00fd stejn\u011b jako vy v\u00ed o firm\u011b prvn\u00ed posledn\u00ed a kter\u00fd odvede tuhle pr\u00e1ci za v\u00e1s?<\/strong> Nov\u00fdm zam\u011bstnanc\u016fm uk\u00e1\u017ee, kam na ob\u011bd, sezn\u00e1m\u00ed je s firemn\u00ed kulturou a bude s nimi m\u00edt svatou trp\u011blivost, i kdy\u017e se budou pt\u00e1t podes\u00e1t\u00e9 na to sam\u00e9. Podle studi\u00ed<\/a> nav\u00edc 69 % zam\u011bstnanc\u016f,<\/strong> kte\u0159\u00ed pro\u0161li kvalitn\u00edm onboardingem, z\u016fstane ve firm\u011b d\u00e9le ne\u017e 3 roky.<\/strong> Jen 12 % zam\u011bstnanc\u016f si ale mysl\u00ed, \u017ee jim zam\u011bstnavatel p\u0159ipravil skv\u011bl\u00fd onboarding. Vy m\u00e1te \u0161anci to zm\u011bnit.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=“28628″ img_size=“full“][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Zp\u011btnou vazbu? Posb\u00edr\u00e1 a zpracuje<\/h3>\n

Zakl\u00e1d\u00e1te si na zp\u011btn\u00e9 vazb\u011b, abyste mohli prost\u0159ed\u00ed firmy zlep\u0161ovat? Jen\u017ee kdy\u017e dojde na v\u011bc, chyb\u00ed v\u00e1m \u010das nebo zkr\u00e1tka ho\u0159\u00ed n\u011bco jin\u00e9ho? U\u0161et\u0159ete si starosti a m\u011bjte po ruce virtu\u00e1ln\u00edho par\u0165\u00e1ka, kter\u00fd tento \u00fakol zvl\u00e1dne b\u011bhem chv\u00edle<\/strong> za v\u00e1s<\/strong>, a nav\u00edc se nebude b\u00e1t zam\u011bstnanc\u016fm znovu p\u0159ipomenout, \u017ee na vypl\u0148ov\u00e1n\u00ed zapomn\u011bli. A a\u017e bude m\u00edt hotovo, p\u0159ed\u00e1 v\u00e1m zpracovan\u00e9 a p\u0159ehledn\u00e9 v\u00fdsledky.<\/strong> A\u0165 u\u017e chcete feedback na v\u00e1no\u010dn\u00ed ve\u010d\u00edrek, nebo nov\u00e9ho mana\u017eera, chatbot se postar\u00e1.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=“28631″ img_size=“full“][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Mistr v naslouch\u00e1n\u00ed, chatbotovi se lid\u00e9 otev\u0159ou<\/h3>\n

Chatbot nav\u00edc um\u00ed za\u0159\u00eddit, \u017ee se v\u00e1m zam\u011bstnanci v\u00edce otev\u0159ou.<\/strong> Z na\u0161ich zku\u0161enost\u00ed toti\u017e v\u00edme, \u017ee nep\u0159\u00edjemn\u00e9 z\u00e1le\u017eitosti lid\u00e9 rad\u011bji sd\u00edl\u00ed s virtu\u00e1ln\u00edm kolegou<\/strong> ne\u017e s re\u00e1ln\u00fdm \u010dlov\u011bkem. Tak velk\u00e9 jsou obavy z nepochopen\u00ed nebo odsouzen\u00ed. Chatbot je vyslechne a poskytne \u010das na p\u0159em\u00fd\u0161len\u00ed a spr\u00e1vnou reakci ob\u011bma stran\u00e1m.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=“28634″ img_size=“full“][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Je na \u010dase j\u00edt d\u00e1l<\/h3>\n

Offboarding se m\u016f\u017ee st\u00e1t nep\u0159\u00edjemnou z\u00e1le\u017eitost\u00ed, kter\u00e1 je nav\u00edc doprov\u00e1zen\u00e1 hromadou pap\u00edr\u016f. I tuhle administrativu za v\u00e1s ale m\u016f\u017ee vy\u0159e\u0161it chatbot, kter\u00fd od zam\u011bstnance z\u00edsk\u00e1 v\u00fdstupn\u00ed dokumenty v\u010detn\u011b fin\u00e1ln\u00ed zp\u011btn\u00e9 vazby.<\/strong> Pokud tedy rozchod zam\u011bstnance s firmou prob\u00edh\u00e1 v dobr\u00e9m, budete m\u00edt dostatek \u010dasu se s n\u00edm osobn\u011b rozlou\u010dit, pot\u0159esete si rukou a budete se t\u011b\u0161it, \u017ee se v budoucnu t\u0159eba potk\u00e1te. V opa\u010dn\u00e9m p\u0159\u00edpad\u011b si jen pot\u0159esete rukou, budete se t\u011b\u0161it, a\u017e trapn\u00e1 chv\u00edle skon\u010d\u00ed, a budete chatbotovi vd\u011b\u010dn\u00ed, \u017ee v\u00e1s u\u0161et\u0159il dal\u0161\u00ed komunikace ohledn\u011b nezbytn\u00e9ho pap\u00edrov\u00e1n\u00ed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=“28637″ img_size=“full“][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Zam\u011bstnanci ho ocen\u00ed, vy si ho zamilujete<\/h2>\n

Virtu\u00e1ln\u00ed asistent tak nebude n\u00e1pomocen jen p\u0159i n\u00e1boru, ale stane se pr\u016fvodcem zam\u011bstnanc\u016f<\/strong> od prvn\u00edho do posledn\u00edho dne ve firm\u011b. Zam\u011bstnanci ho budou vn\u00edmat jako fajn kolegu, kter\u00e9ho se nebudou b\u00e1t na cokoliv zeptat a se kter\u00fdm jim nic neute\u010de. Pro v\u00e1s to zase bude spolehliv\u00fd HR asistent<\/strong>, kter\u00fd za v\u00e1s perfektn\u011b odbav\u00ed nudnou \u010d\u00e1st pr\u00e1ce<\/strong> a administrativu.<\/p>\n

U\u017e je tedy jist\u00e9, \u017ee pot\u0159ebujete nov\u00e9ho kolegu chatbota. A p\u0159ek\u00e1\u017ekou nebude ani technologick\u00e9 \u0159e\u0161en\u00ed, proto\u017ee na\u0161e asistenty propoj\u00edme tak\u0159ka s \u010d\u00edmkoliv<\/strong>, co m\u00e1 API, a domluv\u00edme se jak\u00fdmkoliv jazykem. A pokud st\u00e1le nejste p\u0159esv\u011bd\u010deni, pod\u00edvejte se na konkr\u00e9tn\u00ed p\u0159\u00edklady, jak v\u00e1m mohou virtu\u00e1ln\u00ed asistenti pro HR<\/a> pomoct.[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row disable_element=“yes“][vc_column][vc_empty_space][\/vc_column][vc_column width=“1\/6″][\/vc_column][vc_column width=“2\/3″][vc_column_text css_animation=“none“]<\/p>\n

„Pro v\u0161echny jazyky sta\u010d\u00ed pouze jeden bot. A p\u0159id\u00e1vat m\u016f\u017eete postupn\u011b.“<\/h3>\n

[\/vc_column_text][\/vc_column][vc_column width=“1\/6″][\/vc_column][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row disable_element=“yes“][vc_column][vc_empty_space][vc_single_image image=“27515″ img_size=“full“][vc_column_text]<\/p>\n

Feedyou virtu\u00e1ln\u00ed asistent zvl\u00e1dne i odhad realit! D\u00edky napojen\u00ed na CEMAP<\/a> (cenovou mapu nemovitost\u00ed) dostanou va\u0161i klienti z\u00e1sadn\u00ed informace bez dlouh\u00e9ho \u010dek\u00e1n\u00ed. A v\u011b\u0159te, \u017ee to ocen\u00ed.<\/em><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=“yes“ el_class=“border-top li_fix author“][vc_column][vc_empty_space height=“70px“][\/vc_column][vc_column width=“1\/6″][vc_single_image image=“25817″ img_size=“80×80″ css_animation=“none“][\/vc_column][vc_column width=“5\/6″][vc_column_text css_animation=“none“]<\/p>\n

Petra Uxa<\/h3>\n

Head of Customer Care @ Feedyou<\/span><\/p>\n

P\u00e9\u0165a m\u00e1 v mal\u00edku v\u0161echny klienty a se sv\u00fdm t\u00fdmem pracuje dnem i noc\u00ed na tom, aby se jim u n\u00e1s l\u00edbilo. P\u0159em\u00fd\u0161l\u00edte, jak by v\u00e1m chatboti a voiceboti mohli uleh\u010dit \u017eivot? V tom p\u0159\u00edpad\u011b je P\u00e9\u0165a p\u0159esn\u011b ten \u010dlov\u011bk, kter\u00fd s v\u00e1mi najde tu spr\u00e1vnou cestu[\/vc_column_text][\/vc_column][vc_column][vc_empty_space height=“20px“][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth border-top“][vc_row][vc_column][vc_empty_space height=“62px“][vc_column_text]<\/p>\n

Pokra\u010dujte ve \u010dten\u00ed<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row el_class=“cs-dalsi-inspirace“][vc_column width=“1\/4″][vc_single_image image=“28343″ img_size=“full“ onclick=“custom_link“ css_animation=“none“ link=“https:\/\/feedyou.ai\/cs\/novinky\/papirovani-nechte-virtualnim-asistentum\/“][\/vc_column][vc_column width=“3\/4″][vc_column_text css_animation=“none“ el_class=“blog-post-title“]<\/p>\n

V\u011bnujte se lidem a pap\u00edrov\u00e1n\u00ed nechte virtu\u00e1ln\u00edm asistent\u016fm<\/a><\/h3>\n

[\/vc_column_text][vc_column_text el_class=“ctete-dal-text“]Onboarding, zp\u011btn\u00e1 vazba, nebo i offboarding \u2013 s t\u00edm v\u0161\u00edm si porad\u00ed virtu\u00e1ln\u00ed kolega. V minul\u00e9m \u010dl\u00e1nku jsme popsali v\u0161e, s \u010d\u00edm pom\u016f\u017ee je\u0161t\u011b p\u0159edt\u00edm, ne\u017e k samotn\u00e9mu n\u00e1stupu dojde. Jak oslovit uchaze\u010de a odhodit kus administrativy?<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=“20px“][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth vc_section-bg border-top“][vc_row][vc_column width=“2\/3″][vc_empty_space height=“10px“][vc_column_text]<\/p>\n

P\u0159iprav\u00edme v\u00e1m \u0159e\u0161en\u00ed na m\u00edru<\/h2>\n

[\/vc_column_text][\/vc_column][vc_column width=“1\/3″][vc_btn title=“Ozv\u011bte se n\u00e1m“ align=“center“ link=“url:https%3A%2F%2Ffeedyou.ai%2Fcs%2Fcontact-us%2F|||“ el_class=“btn-homepage“][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=“10px“][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Chatboti a voiceboti odval\u00ed hromadu pr\u00e1ce a pap\u00edrov\u00e1n\u00ed, d\u00edky \u010demu\u017e se HR m\u016f\u017ee zase soust\u0159edit na pr\u00e1ci s lidmi. <\/p>\n

Zjist\u011bte v\u00edce…<\/a><\/p>\n","protected":false},"author":20,"featured_media":28625,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"h5ap_radio_sources":[],"footnotes":""},"categories":[32],"tags":[],"class_list":["post-28589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novinky"],"acf":[],"_links":{"self":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts\/28589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/comments?post=28589"}],"version-history":[{"count":0,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts\/28589\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/media\/28625"}],"wp:attachment":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/media?parent=28589"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/categories?post=28589"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/tags?post=28589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}