{"id":32319,"date":"2023-08-11T12:00:31","date_gmt":"2023-08-11T10:00:31","guid":{"rendered":"https:\/\/feedyou.ai\/uncategorized-cs\/top-10-chyb-pri-tvorbe-chatbotu-a-voicebotu-1\/"},"modified":"2023-11-02T08:45:08","modified_gmt":"2023-11-02T07:45:08","slug":"top-10-chyb-pri-tvorbe-botu-1","status":"publish","type":"post","link":"https:\/\/feedyou.ai\/cs\/novinky\/top-10-chyb-pri-tvorbe-botu-1\/","title":{"rendered":"Top 10 chyb p\u0159i tvorb\u011b chatbot\u016f a voicebot\u016f #1"},"content":{"rendered":"

[vc_section el_class=“vc_section-fullwidth“][vc_row el_class=“author-top“][vc_column width=“1\/6″][vc_single_image image=“29087″ img_size=“50×50″ css_animation=“none“][\/vc_column][vc_column width=“2\/4″][vc_column_text css_animation=“none“]Vojt\u011bch Dlouh\u00fd<\/strong>
\nCEO & Co-Founder @ Feedyou[\/vc_column_text][\/vc_column][vc_column width=“1\/3″][vc_column_text]<\/p>\n

11. 8. 2023<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=“40px“][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]Pod\u00edvejte se na 10 nej\u010dast\u011bj\u0161\u00edch chyb p\u0159i tvorb\u011b chatbot\u016f a voicebot\u016f, kter\u00e1 zaznamen\u00e1v\u00e1me u na\u0161ich z\u00e1kazn\u00edk\u016f a partner\u016f. P\u0159in\u00e1\u0161\u00edme podrobn\u00fd p\u0159ehled a n\u00e1vod, jak se jim vyhnout.[\/vc_column_text][vc_empty_space height=“25px“][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Chyba \u010d\u00edslo 1\ufe0f\u20e3<\/h2>\n

\u274c \u017d\u00e1dn\u00fd obchodn\u00ed c\u00edl, tud\u00ed\u017e n\u00edzk\u00e1 z\u00e1kaznick\u00e1 zku\u0161enost<\/h6>\n

[\/vc_column_text][vc_empty_space height=“15px“][vc_column_text css_animation=“none“ el_class=“ul-arrows“]P\u0159i navrhov\u00e1n\u00ed chatbot\u016f a voicebot\u016f se velmi \u010dasto st\u00e1v\u00e1, \u017ee tv\u016frci p\u0159ehl\u00ed\u017eej\u00ed pohled z\u00e1kazn\u00edka.<\/p>\n

Zejm\u00e9na neberou v \u00favahu:<\/strong><\/p>\n

    \n
  • Obchodn\u00ed c\u00edl – podpora z\u00e1kazn\u00edk\u016f, generov\u00e1n\u00ed potenci\u00e1ln\u00edch z\u00e1kazn\u00edk\u016f, n\u00e1sledn\u00e1 podpora atd.<\/li>\n
  • Hodnota pro va\u0161e z\u00e1kazn\u00edky – nejd\u016fle\u017eit\u011bj\u0161\u00edmi z\u00e1kaznick\u00fdmi aspekty jsou doba vy\u0159\u00edzen\u00ed, kvalita vy\u0159\u00edzen\u00ed (p\u0159esnost), dostupnost t\u00fdmu podpory, …<\/li>\n
  • Jak va\u0161i z\u00e1kazn\u00edci \u0159e\u0161\u00ed sv\u00e9 probl\u00e9my nyn\u00ed<\/li>\n
  • Jak by chatbot nebo voicebot zlep\u0161il sou\u010dasn\u00fd stav<\/li>\n<\/ul>\n

    Jak byste m\u011bli za\u010d\u00edt:<\/strong><\/p>\n

      \n
    1. Analyzujte sv\u00e9 procesy (nap\u0159\u00edklad kontaktn\u00ed m\u00edsta z\u00e1kaznick\u00e9 podpory).<\/li>\n
    2. Ur\u010dete, co bude chatbot nebo voicebot \u0159e\u0161it<\/li>\n
    3. Zapojte t\u00fdm z\u00e1kaznick\u00e9 podpory<\/li>\n
    4. P\u0159id\u011blte odpov\u011bdnosti<\/li>\n
    5. Vypo\u010d\u00edtejte dopad na va\u0161i firmu<\/li>\n<\/ol>\n

      [\/vc_column_text][vc_column_text css_animation=“none“]Na pomoc se v\u00e1m m\u016f\u017ee hodit n\u00e1\u0161 Feedyou Canvas:<\/span>[\/vc_column_text][vc_btn title=“St\u00e1hnout Canvas“ link=“url:https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1xxPtWzomCdmz8W3d6gweIZbpk-2G4ro4%2Fview|target:_blank|“ el_class=“btn_secondary_blue“][vc_empty_space height=“50px“][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

      Chyba \u010d\u00edslo 2\ufe0f\u20e3<\/h2>\n

      \u274c \u010cist\u00e1 tvorba text\u016f<\/h6>\n

      [\/vc_column_text][vc_empty_space height=“15px“][vc_column_text css_animation=“none“ el_class=“ul-arrows“]Textov\u00e9 dialogy tvo\u0159\u00ed 99 % komunikace chatbot\u016f a voicebot\u016f (zbytek tvo\u0159\u00ed emoji, multimedi\u00e1ln\u00ed obsah, jako jsou obr\u00e1zky, videa a STT\/TTS, pokud jde o voiceboty). Copywriting (v na\u0161\u00ed terminologii konverza\u010dn\u00ed design) je tedy velmi d\u016fle\u017eit\u00fd. \"\u261d\ufe0f\"<\/p>\n

      \u010cast\u00e9 chyby:<\/strong><\/p>\n