{"id":48237,"date":"2024-08-23T12:20:01","date_gmt":"2024-08-23T10:20:01","guid":{"rendered":"https:\/\/feedyou.ai\/?p=48237"},"modified":"2024-09-30T10:17:04","modified_gmt":"2024-09-30T08:17:04","slug":"platforma-konverzacni-ai-pro-lepsi-vztahy-se-zakazniky-a-zamestnanci","status":"publish","type":"post","link":"https:\/\/feedyou.ai\/cs\/novinky\/platforma-konverzacni-ai-pro-lepsi-vztahy-se-zakazniky-a-zamestnanci\/","title":{"rendered":"Konverza\u010dn\u00ed AI platforma pro lep\u0161\u00ed vztahy se z\u00e1kazn\u00edky a zam\u011bstnanci"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section el_class=&#8220;vc_section-fullwidth&#8220;][vc_row el_class=&#8220;author-top&#8220;][vc_column width=&#8220;1\/6&#8243;][vc_single_image image=&#8220;48325&#8243; img_size=&#8220;50&#215;50&#8243;][\/vc_column][vc_column width=&#8220;2\/4&#8243;][vc_column_text css_animation=&#8220;none&#8220;]<strong>Cedric Maloux<\/strong><br \/>\nManaging Director @ StartupYard[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">11. 2. 2023<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8220;vc_section-fullwidth section-padding-b_30&#8243;][vc_row][vc_column][vc_column_text]<strong>Ahoj Vojt\u011bchu, pov\u011bz n\u00e1m n\u011bco o sv\u00e9 cest\u011b k zalo\u017een\u00ed Feedyou.ai. Jak jsi se dostal a\u017e sem?<\/strong>[\/vc_column_text][vc_column_text]Byla to po\u0159\u00e1dn\u00e1 j\u00edzda! \ud83d\ude42 Moje cesta od vysok\u00e9 \u0161koly a\u017e po sou\u010dasnost byla pln\u00e1 zaj\u00edmav\u00fdch, p\u0159ev\u00e1\u017en\u011b digit\u00e1ln\u00edch projekt\u016f. Velk\u00fd zlom nastal v roce 2014, kdy jsem \u017eil a pracoval v jihov\u00fdchodn\u00ed Asii. B\u011bhem t\u00e9to doby jsem m\u011bl tu \u010dest pracovat s vynikaj\u00edc\u00edmi neziskov\u00fdmi organizacemi a organizacemi jako WVI, WIF, Sv\u011btov\u00e1 banka, UNDP a dokonce i NASA. S NASA jsme pracovali na velmi zaj\u00edmav\u00e9m projektu \u2013 automatizovan\u00e9m s\u00e1zen\u00ed mangrovn\u00edk\u016f v Myanmaru (Barma) pomoc\u00ed speci\u00e1ln\u011b navr\u017een\u00fdch dron\u016f a satelitn\u00ed navigace.<\/p>\n<p>Po tom n\u00e1sledovala m\u00e9n\u011b \u00fasp\u011b\u0161n\u00e1 epizoda, ale rozhodn\u011b st\u00e1la za to \u2013 startup, kter\u00fd se \u00fapln\u011b neuchytil a po dvou letech hled\u00e1n\u00ed financ\u00ed a zp\u016fsob\u016f, jak ho zpen\u011b\u017eit, musel b\u00fdt ukon\u010den. Ale z popela m\u00e9 \u00fapln\u011b prvn\u00ed startupov\u00e9 spole\u010dnosti jsme v prosinci 2017 zalo\u017eili Feedyou. Feedyou za\u010dalo t\u00edm, \u017ee jsme vzd\u011bl\u00e1vali trh a na\u0161e prvn\u00ed z\u00e1kazn\u00edky o sv\u011bt\u011b virtu\u00e1ln\u00edch asistent\u016f (chatbot\u016f) pro automatizaci r\u016fzn\u00fdch HR proces\u016f. Tam za\u010dal n\u00e1\u0161 p\u0159\u00edb\u011bh st\u00e1t jednou z p\u0159edn\u00edch platforem pro automatizaci chat\u016f, hlasov\u00e9 komunikace a e-mail\u016f ve st\u0159edn\u00ed Evrop\u011b.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Pro koho je Feedyou.ai ur\u010deno a jak\u00fd probl\u00e9m \u0159e\u0161\u00edte?<\/strong>[\/vc_column_text][vc_column_text]Dnes se firmy v\u0161ech velikost\u00ed pot\u00fdkaj\u00ed s n\u011bkolika v\u00fdzvami kv\u016fli rostouc\u00edmu objemu komunikace nap\u0159\u00ed\u010d r\u016fzn\u00fdmi kan\u00e1ly (telefon, e-mail, SMS, Facebook Messenger, Instagram, WhatsApp, Viber, Microsoft Teams, Facebook Workspace, Slack, SharePoint atd.). Z\u00e1kazn\u00edci a zam\u011bstnanci z\u00e1rove\u0148 vy\u017eaduj\u00ed rychlou, neust\u00e1le dostupnou a kvalitn\u00ed podporu. Tyto skute\u010dnosti vytv\u00e1\u0159ej\u00ed probl\u00e9my pro t\u00fdmy z\u00e1kaznick\u00fdch center a intern\u00edch helpdesk\u016f.<\/p>\n<p>Krom\u011b toho mnoho z n\u00e1s cel\u00fd den vykon\u00e1v\u00e1 monot\u00f3nn\u00ed pr\u00e1ci. Podle UIPath 67 % glob\u00e1ln\u00edch kancel\u00e1\u0159sk\u00fdch pracovn\u00edk\u016f c\u00edt\u00ed, \u017ee je takov\u00e1 pr\u00e1ce ni\u010d\u00ed (UIPath 2021 Office Worker Survey). Nemluv\u011b o tom, jak t\u011b\u017ek\u00e9 je naj\u00edt nov\u00e9 zam\u011bstnance (pro r\u016fzn\u00e9 modr\u00e9 a b\u00edl\u00e9 l\u00edme\u010dky, od agent\u016f call center po softwarov\u00e9 in\u017een\u00fdry) a jak drah\u00e9 je je za\u0161kolit, motivovat a udr\u017eet. A co je v\u00fdsledkem? Podle NICE 2021 \u010din\u00ed minim\u00e1ln\u00ed ro\u010dn\u00ed m\u00edra fluktuace zam\u011bstnanc\u016f call center 42 %. Firmy tak vynakl\u00e1daj\u00ed velk\u00e9 pen\u00edze a z\u00e1rove\u0148 ztr\u00e1cej\u00ed cenn\u00e9 know-how, kdy\u017e se sna\u017e\u00ed zvl\u00e1dnout omnichannel komunikaci a udr\u017eet co nejlep\u0161\u00ed z\u00e1kaznickou a zam\u011bstnaneckou zku\u0161enost s prost\u0159edky, kter\u00e9 maj\u00ed.<\/p>\n<p>A pr\u00e1v\u011b to je d\u016fvod, pro\u010d tu je Feedyou. D\u00edky na\u0161\u00ed AI pro chat, hlasovou komunikaci a e-mail zaji\u0161\u0165ujeme, aby t\u00fdmy podpory byly k dispozici 24\/7, p\u0159\u00edstupn\u00e9 odkudkoli, v jak\u00e9mkoli jazyce a n\u00e1kladov\u011b efektivn\u00ed.[\/vc_column_text][vc_single_image image=&#8220;48238&#8243; img_size=&#8220;full&#8220; onclick=&#8220;custom_link&#8220; link=&#8220;https:\/\/feedyou.ai\/cs\/feedyou-platform\/&#8220;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Nejste prvn\u00edm startupem, kter\u00fd se sna\u017e\u00ed tento probl\u00e9m \u0159e\u0161it, a na trhu u\u017e existuj\u00ed osv\u011bd\u010den\u00e1 \u0159e\u0161en\u00ed. Pro\u010d by se m\u011bla firma vybrat Feedyou.ai?<\/strong>[\/vc_column_text][vc_column_text]Ur\u010dit\u011b nejsme jedin\u00e1 spole\u010dnost, kter\u00e1 pou\u017e\u00edv\u00e1 Konverza\u010dn\u00ed a Generativn\u00ed AI k \u0159e\u0161en\u00ed v\u00fd\u0161e zm\u00edn\u011bn\u00fdch probl\u00e9m\u016f. Jsme v\u0161ak jednou z m\u00e1la, kter\u00e9 se poda\u0159ilo zkombinovat v\u0161echny kl\u00ed\u010dov\u00e9 technologie do jedn\u00e9 platformy \u2013 snadno pou\u017eiteln\u00e9 pro netechnick\u00e9 u\u017eivatele, podporuj\u00edc\u00ed v\u00edce jazyk\u016f (zat\u00edm dostupn\u00fdch v\u00edce ne\u017e 48 jazyk\u016f), pokr\u00fdvaj\u00edc\u00ed r\u016fzn\u00e9 chatov\u00e9, hlasov\u00e9 a e-mailov\u00e9 kan\u00e1ly, otev\u0159en\u00e9 pro r\u016fzn\u00e9 integrace t\u0159et\u00edch stran a s rychlou implementac\u00ed b\u011bhem n\u011bkolika t\u00fddn\u016f.<\/p>\n<p>Jsme posedl\u00ed t\u00edm, aby \u0159e\u0161en\u00ed virtu\u00e1ln\u00edch asistent\u016f (chatboty, voiceboty a mailboty) byla funk\u010dn\u00ed a \u0159e\u0161ila konkr\u00e9tn\u00ed obchodn\u00ed probl\u00e9my. Krom\u011b na\u0161\u00ed technologie pom\u00e1h\u00e1 n\u00e1\u0161 zku\u0161en\u00fd t\u00fdm konverza\u010dn\u00edch design\u00e9r\u016f a v\u00fdvoj\u00e1\u0159\u016f na\u0161im z\u00e1kazn\u00edk\u016fm implementovat jejich prvn\u00ed \u0159e\u0161en\u00ed, ne\u017e si sami p\u0159evezmou spr\u00e1vu. S na\u0161imi z\u00e1kazn\u00edky a jejich \u0159e\u0161en\u00edmi virtu\u00e1ln\u00edch asistent\u016f jsme z\u00edskali n\u011bkolik ocen\u011bn\u00ed, jako jsou Microsoft Awards a Internet Effectiveness Awards. Dokonce i Gartner uznal na\u0161i platformu jako jednu z nejlep\u0161\u00edch konverza\u010dn\u00edch AI platforem na z\u00e1klad\u011b hodnocen\u00ed z\u00e1kazn\u00edk\u016f.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Jak velk\u00fd je v\u00e1\u0161 t\u00fdm?<\/strong>[\/vc_column_text][vc_column_text]M\u00e1me asi 25 lid\u00ed, kte\u0159\u00ed kombinuj\u00ed dovednosti a zku\u0161enosti v oblasti produktov\u00e9ho v\u00fdvoje a in\u017een\u00fdrstv\u00ed, prodeje, marketingu, spokojenosti z\u00e1kazn\u00edk\u016f a projektov\u00e9ho \u0159\u00edzen\u00ed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Co si mysl\u00edte, \u017ee je v sou\u010dasn\u00e9 dob\u011b nejv\u011bt\u0161\u00edm probl\u00e9mem na trhu LLM a jak Feedyou pom\u00e1h\u00e1 tento probl\u00e9m \u0159e\u0161it?<\/strong>[\/vc_column_text][vc_column_text]Existuje n\u011bkolik probl\u00e9m\u016f souvisej\u00edc\u00edch s bezpe\u010dnost\u00ed, n\u00e1klady a omezen\u00edmi, pokud jde o rychlost konverzace s u\u017eivatelem nebo objem extern\u00edch dat, kter\u00e9 lze zpracovat\/&#8220;tr\u00e9novat&#8220; na konkr\u00e9tn\u00ed dom\u00e9n\u011b a z\u00e1kaznick\u00e9m kontextu (velikost zdrojov\u00e9 datab\u00e1ze).<\/p>\n<p>Op\u011bt m\u00e1me n\u011bkolik zp\u016fsob\u016f, jak m\u016f\u017eeme vyu\u017e\u00edt Generativn\u00ed AI v na\u0161ich \u0159e\u0161en\u00edch virtu\u00e1ln\u00edch asistent\u016f \u2013 v z\u00e1vislosti na probl\u00e9mu, kter\u00fd chceme \u0159e\u0161it:<\/p>\n<ul>\n<li>Generov\u00e1n\u00ed textu, kter\u00e9 n\u00e1m umo\u017e\u0148uje ulo\u017eit v\u00fdsledek jak\u00fdchkoli v\u00fdzev do prom\u011bnn\u00e9. Skv\u011bl\u00e9 pro personalizovan\u00e9 pozdravy, generov\u00e1n\u00ed dialog\u016f na z\u00e1klad\u011b kontextu konverzace nebo z\u00e1kaznick\u00fdch dat, detekce jazyka, anal\u00fdzu sentimentu atd.<\/li>\n<li>Pou\u017eit\u00ed GenAI pro NLP klasifik\u00e1tor z\u00e1m\u011br\u016f \u2013 rychlej\u0161\u00ed tr\u00e9nink men\u0161\u00edch jazykov\u00fdch model\u016f \u2013 klasifikace z\u00e1m\u011br\u016f modelu NLP pomoc\u00ed otev\u0159en\u00e9ho textu m\u00edsto p\u0159\u00edklad\u016f.<\/li>\n<li>GPT-4 jako nov\u00fd NLP motor integrovan\u00fd do na\u0161\u00ed Feedyou platformy \u2013 umo\u017e\u0148uj\u00edc\u00ed n\u00e1m tr\u00e9novat NLP model s otev\u0159en\u00fdm textem zcela bez z\u00e1m\u011br\u016f\/p\u0159\u00edklad\u016f\/dialog\u016f. Skv\u011bl\u00e9 pro nap\u0159\u00edklad mal\u00e9 rozhovory.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Poj\u010fme si v\u00edce pov\u011bd\u011bt o va\u0161ich produktech. Co byste \u0159ekli, \u017ee v\u00e1s odli\u0161uje od ostatn\u00edch \u0159e\u0161en\u00ed virtu\u00e1ln\u00edch asistent\u016f? Co je va\u0161e &#8222;killer app&#8220;?<\/strong>[\/vc_column_text][vc_column_text]Podpora chatov\u00fdch, hlasov\u00fdch a e-mailov\u00fdch kan\u00e1l\u016f, n\u00e1sledovan\u00e1 t\u00edm, jak snadn\u00e9 je pou\u017eit\u00ed Feedyou platformy k rychl\u00e9mu vytvo\u0159en\u00ed funk\u010dn\u00edho \u0159e\u0161en\u00ed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>M\u016f\u017eete n\u00e1m \u0159\u00edci v\u00edce o tom, jak va\u0161e technologie skute\u010dn\u011b funguje? Jak jedine\u010dn\u00e9 je va\u0161e \u0159e\u0161en\u00ed?<\/strong>[\/vc_column_text][vc_column_text]Op\u00edr\u00e1me se o jednoduch\u00fd proces:<\/p>\n<ul>\n<li>Vytvo\u0159\u00edte sv\u00e9ho virtu\u00e1ln\u00edho asistenta jednou a vyu\u017e\u00edvat ho m\u016f\u017eete v\u0161ude.<\/li>\n<li>Dostupn\u00fd v jak\u00e9mkoli jazyce<\/li>\n<li>Lze propojit s mnoha syst\u00e9my<\/li>\n<li>To je v podstat\u011b v\u0161e! \ud83d\ude42&nbsp;<\/li>\n<\/ul>\n<p>Na\u0161i z\u00e1kazn\u00edci mohou sami navrhovat sv\u00e1 \u0159e\u0161en\u00ed, nebo jim s t\u00edm m\u016f\u017eeme pomoci.[\/vc_column_text][vc_video link=&#8220;https:\/\/www.youtube.com\/watch?v=0_oZR2T3i7w&#8220;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Jak\u00e9 byly nejv\u011bt\u0161\u00ed osobn\u00ed nebo profesion\u00e1ln\u00ed v\u00fdzvy va\u0161eho t\u00fdmu p\u0159i realizaci tohoto projektu?<\/strong>[\/vc_column_text][vc_column_text]P\u0159edev\u0161\u00edm nalezen\u00ed spr\u00e1vn\u00e9ho propojen\u00ed mezi produktem a trhem bylo z\u00e1sadn\u00edm probl\u00e9mem. Pot\u0159ebovali jsme zajistit, aby n\u00e1\u0161 produkt nejen spl\u0148oval po\u017eadavky trhu, ale tak\u00e9 se vyj\u00edmal mezi konkurenc\u00ed.<\/p>\n<p>Zaji\u0161t\u011bn\u00ed na\u0161\u00ed prvn\u00ed z\u00e1kaznick\u00e9 z\u00e1kladny bylo dal\u0161\u00edm kl\u00ed\u010dov\u00fdm krokem. Pracovali jsme ne\u00fanavn\u011b na budov\u00e1n\u00ed d\u016fv\u011bry a prokazov\u00e1n\u00ed jedine\u010dn\u00e9 hodnoty na\u0161eho produktu prvn\u00edm z\u00e1kazn\u00edk\u016fm, kte\u0159\u00ed n\u00e1m dali \u0161anci.<\/p>\n<p>Budov\u00e1n\u00ed na\u0161ich nep\u0159\u00edm\u00fdch prodejn\u00edch kan\u00e1l\u016f se uk\u00e1zalo jako dal\u0161\u00ed v\u00fdznamn\u00e1 v\u00fdzva, zejm\u00e9na pokud \u0161lo o z\u00edsk\u00e1n\u00ed velk\u00fdch podnikov\u00fdch z\u00e1kazn\u00edk\u016f. To vy\u017eadovalo strategick\u00fd p\u0159\u00edstup a hlubok\u00e9 pochopen\u00ed trhu, abychom tyto kan\u00e1ly efektivn\u011b vytvo\u0159ili a udr\u017eeli.<\/p>\n<p>Stru\u010dn\u011b \u0159e\u010deno, tyto v\u00fdzvy byly ned\u00edlnou sou\u010d\u00e1st\u00ed formov\u00e1n\u00ed na\u0161\u00ed cesty a sehr\u00e1ly kl\u00ed\u010dovou roli v celkov\u00e9m \u00fasp\u011bchu Feedyou.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Kdo je ide\u00e1ln\u00edm z\u00e1kazn\u00edkem pro Feedyou.ai? Co pot\u0159ebuj\u00ed lid\u00e9 k tomu, aby mohli za\u010d\u00edt s Feedyou.ai?<\/strong>[\/vc_column_text][vc_column_text]Obvykle komunikujeme s v\u00fdkonn\u00fdmi \u0159editeli (C-level) a vedouc\u00edmi call center, prodeje, marketingu nebo HR odd\u011blen\u00ed. Nejlep\u0161\u00ed profil z\u00e1kazn\u00edka je spole\u010dnost s vysok\u00fdm objemem komunikace se z\u00e1kazn\u00edky a zam\u011bstnanci (dobr\u00e1 n\u00e1vratnost investic je p\u0159i 2\u20133 tis\u00edc\u00edch komunikac\u00edch\/po\u017eadavc\u00edch m\u011bs\u00ed\u010dn\u011b). Pro automatizaci intern\u00edch proces\u016f je ide\u00e1ln\u00ed, pokud m\u00e1 spole\u010dnost v\u00edce ne\u017e 500 zam\u011bstnanc\u016f. Siln\u00ed jsme v t\u011bchto odv\u011btv\u00edch \u2013 bankovnictv\u00ed a poji\u0161\u0165ovnictv\u00ed, telekomunikace a utility, e-commerce a maloobchod, automobilov\u00fd pr\u016fmysl a ned\u00e1vno jsme dos\u00e1hli prvn\u00edch \u00fasp\u011bch\u016f i v oblasti zdravotn\u00ed p\u00e9\u010de. Mezi na\u0161e klienty pat\u0159\u00ed nap\u0159\u00edklad \u0160KODA AUTO, Toyota Central Europe, MONETA Money Bank, Dr. Max, Sportisimo, PPL, Gi Group a mnoho dal\u0161\u00edch.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Kolik z\u00e1kazn\u00edk\u016f m\u00e1te dnes a v kter\u00fdch zem\u00edch vid\u00edte nejv\u011bt\u0161\u00ed z\u00e1jem?<\/strong>[\/vc_column_text][vc_column_text]Spolupracujeme s p\u0159ibli\u017en\u011b 85 z\u00e1kazn\u00edky na v\u00edce ne\u017e 250 projektech. V sou\u010dasn\u00e9 dob\u011b vid\u00edme nejv\u011bt\u0161\u00ed potenci\u00e1l v automatizaci p\u0159\u00edchoz\u00ed i odchoz\u00ed hlasov\u00e9 komunikace. Na\u0161\u00edm hlavn\u00edm zam\u011b\u0159en\u00edm je region st\u0159edn\u00ed a v\u00fdchodn\u00ed Evropy (CEE), kter\u00fd zahrnuje zem\u011b jako \u010cesko, Slovensko a Polsko. D\u00edky na\u0161\u00ed siln\u00e9 s\u00edti partner\u016f v\u0161ak m\u016f\u017eeme roz\u0161\u00ed\u0159it n\u00e1\u0161 dosah i do dal\u0161\u00edch region\u016f.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<strong>Co douf\u00e1te, \u017ee Feedyou.ai bude moci nab\u00eddnout sv\u00fdm u\u017eivatel\u016fm v p\u0159\u00ed\u0161t\u00edch n\u011bkolika letech, co nyn\u00ed je\u0161t\u011b nemohou?<\/strong>[\/vc_column_text][vc_column_text]Na\u0161\u00edm c\u00edlem je dos\u00e1hnout takov\u00e9 \u00farovn\u011b efektivity, kdy budeme schopni navrhnout, vytr\u00e9novat a nasadit \u0159e\u0161en\u00ed do provozu b\u011bhem jedn\u00e9 minuty. V sou\u010dasn\u00e9 dob\u011b jsme dos\u00e1hli toho, \u017ee v\u0161e dok\u00e1\u017eeme spustit b\u011bhem n\u011bkolika t\u00fddn\u016f, co\u017e je skv\u011bl\u00fd \u00fasp\u011bch, ale st\u00e1le to neodpov\u00edd\u00e1 na\u0161\u00ed ambici\u00f3zn\u00ed vizi do budoucna. Krom\u011b toho chceme roz\u0161\u00ed\u0159it n\u00e1\u0161 dosah mimo velk\u00e9 a korpor\u00e1tn\u00ed z\u00e1kazn\u00edky, abychom na\u0161i technologii zp\u0159\u00edstupnili a u\u010dinili ji p\u0159\u00ednosnou i pro mal\u00e9 a st\u0159edn\u00ed podniky (SMB).[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Zdroj: https:\/\/startupyard.com\/meet-feedyou-the-conversational-ai-platform-to-build-better-relationships-with-customers-and-employees\/[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8220;vc_section-fullwidth border-top section-padding&#8220;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Pokra\u010dujte ve \u010dten\u00ed<\/h3>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row el_class=&#8220;cs-dalsi-inspirace&#8220;][vc_column width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;30298&#8243; img_size=&#8220;full&#8220; onclick=&#8220;custom_link&#8220; css_animation=&#8220;none&#8220; link=&#8220;https:\/\/feedyou.ai\/cs\/novinky\/vstupte-do-sveta-voicebotu\/&#8220;][vc_column_text css_animation=&#8220;none&#8220; el_class=&#8220;blog-post-title&#8220;]<\/p>\n<h3><a href=\"https:\/\/feedyou.ai\/cs\/novinky\/vstupte-do-sveta-voicebotu\/\">Vstupte do sv\u011bta hlasov\u00fdch asistent\u016f<\/a><\/h3>\n<p>[\/vc_column_text][vc_column_text el_class=&#8220;ctete-dal-text&#8220;]<a href=\"https:\/\/feedyou.ai\/cs\/novinky\/vstupte-do-sveta-voicebotu\/\">Efektivn\u011bj\u0161\u00ed pr\u00e1ce? No jasn\u011b, d\u00edky automatizaci pomoc\u00ed chytr\u00fdch hlasov\u00fdch asistent\u016f \u2013 voicebot\u016f.<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;33136&#8243; img_size=&#8220;full&#8220; onclick=&#8220;custom_link&#8220; css_animation=&#8220;none&#8220; link=&#8220;https:\/\/feedyou.ai\/cs\/success-stories\/moneta-money-bank\/&#8220;][vc_column_text css_animation=&#8220;none&#8220; el_class=&#8220;blog-post-title&#8220;]<\/p>\n<h3><a href=\"https:\/\/feedyou.ai\/cs\/success-stories\/moneta-money-bank\/\">Voicebot MONETA odbav\u00ed na call centru&nbsp;\u010dtvrtinu v\u0161ech dotaz\u016f<\/a><\/h3>\n<p>[\/vc_column_text][vc_column_text el_class=&#8220;ctete-dal-text&#8220;]<a href=\"https:\/\/feedyou.ai\/cs\/success-stories\/moneta-money-bank\/\">Voicebot Tom hrav\u011b zvl\u00e1dne nej\u010dast\u011bj\u0161\u00ed po\u017eadavky klient\u016f, jako je obnova hesla, zm\u011bna limit\u016f na kart\u011b nebo odblokov\u00e1n\u00ed internetov\u00e9ho bankovnictv\u00ed.<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8220;vc_section-fullwidth border-top section-padding&#8220;][vc_row][vc_column][vc_empty_space height=&#8220;20px&#8220;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;2\/3&#8243;][vc_column_text]<\/p>\n<h2 class=\"h-heading-small\">P\u0159iprav\u00edme v\u00e1m \u0159e\u0161en\u00ed na m\u00edru<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_btn title=&#8220;Ozv\u011bte se n\u00e1m&#8220; align=&#8220;center&#8220; link=&#8220;url:https%3A%2F%2Ffeedyou.ai%2Fcs%2Fcontact-us%2F|||&#8220; el_class=&#8220;btn-homepage&#8220;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Rozhovor s Vojt\u011bchem, CEO Feedyou, o tom, co Feedyou um\u00ed, a o jeho pl\u00e1nech do budoucna. <\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/feedyou.ai\/cs\/novinky\/platforma-konverzacni-ai-pro-lepsi-vztahy-se-zakazniky-a-zamestnanci\/\">Zjist\u011bte v\u00edce&#8230;<\/a><\/p>\n","protected":false},"author":21,"featured_media":47900,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"h5ap_radio_sources":[],"footnotes":""},"categories":[32],"tags":[],"class_list":["post-48237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novinky"],"acf":[],"_links":{"self":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts\/48237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/comments?post=48237"}],"version-history":[{"count":0,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts\/48237\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/media\/47900"}],"wp:attachment":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/media?parent=48237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/categories?post=48237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/tags?post=48237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}