{"id":50706,"date":"2025-02-26T15:42:42","date_gmt":"2025-02-26T14:42:42","guid":{"rendered":"https:\/\/feedyou.ai\/?p=50706"},"modified":"2025-03-03T12:53:01","modified_gmt":"2025-03-03T11:53:01","slug":"revoluce-v-zakaznicke-peci-a-hr-ai-lidsky-pristup-a-pokrocila-personalizace","status":"publish","type":"post","link":"https:\/\/feedyou.ai\/cs\/novinky\/revoluce-v-zakaznicke-peci-a-hr-ai-lidsky-pristup-a-pokrocila-personalizace\/","title":{"rendered":"Revoluce v z\u00e1kaznick\u00e9 p\u00e9\u010di a HR: AI, lidsk\u00fd p\u0159\u00edstup a pokro\u010dil\u00e1 personalizace"},"content":{"rendered":"

[vc_section el_class=“vc_section-fullwidth“][vc_row el_class=“author-top“][vc_column width=“1\/6″][vc_single_image image=“47900″ img_size=“50×50″ css_animation=“none“][\/vc_column][vc_column width=“2\/4″][vc_column_text css_animation=“none“]Vojt\u011bch Dlouh\u00fd<\/strong>
\nCEO @ Feedyou[\/vc_column_text][\/vc_column][vc_column width=“1\/3″][vc_column_text]<\/p>\n

26. 2. 2025<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=“60px“][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth section-padding-b_30″][vc_row][vc_column][vc_column_text css_animation=“none“]Feedyou, p\u0159edn\u00ed \u010desk\u00fd specialista na konverza\u010dn\u00ed a generativn\u00ed um\u011blou inteligenci, p\u0159in\u00e1\u0161\u00ed revoluci do oblasti z\u00e1kaznick\u00e9 p\u00e9\u010de. \u201eS v\u00edce ne\u017e 300 \u00fasp\u011b\u0161n\u00fdmi AI projekty pro firmy jako PPL, \u010cEZ, Foxconn, Toyota Central Europe nebo MONETA Money Bank dok\u00e1\u017eeme spojit \u0161pi\u010dkov\u00e9 technologick\u00e9 know-how s dlouhodob\u00fdmi zku\u0161enostmi. V\u00fdsledkem jsou pro na\u0161e klienty \u00faspory stovek hodin pr\u00e1ce, kter\u00e9 se odr\u00e1\u017eej\u00ed ve sn\u00ed\u017een\u00ed n\u00e1klad\u016f o stovky tis\u00edc korun. Nap\u0159\u00edklad u Foxconnu je 70 % hovor\u016f pln\u011b automatizovan\u00fdch.\u201c<\/i> vysv\u011btluje Vojt\u011bch Dlouh\u00fd, Co-Founder & CEO Feedyou.<\/p>\n

Spojen\u00ed tradi\u010dn\u00edch konverza\u010dn\u00edch sc\u00e9n\u00e1\u0159\u016f s v\u00fdkonn\u00fdmi jazykov\u00fdmi modely umo\u017e\u0148uje kontaktn\u00edm centr\u016fm reagovat na \u0161irok\u00e9 spektrum z\u00e1kaznick\u00fdch pot\u0159eb. Od rychl\u00fdch odpov\u011bd\u00ed na rutinn\u00ed dotazy a\u017e po n\u00e1ro\u010dn\u00e9 probl\u00e9my, kter\u00e9 vy\u017eaduj\u00ed hlub\u0161\u00ed porozum\u011bn\u00ed a empatii. D\u00edky t\u00e9to synergii maj\u00ed AI virtu\u00e1ln\u00ed asistenti obrovsk\u00fd potenci\u00e1l.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth section-padding-b_30″][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

AI jako z\u00e1kladn\u00ed n\u00e1stroj pro ka\u017edodenn\u00ed interakce<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]\u00dasp\u011b\u0161n\u00e9 nasazen\u00ed AI asistent\u016f spo\u010d\u00edv\u00e1 ve spojen\u00ed prov\u011b\u0159en\u00fdch konverza\u010dn\u00edch sc\u00e9n\u00e1\u0159\u016f s konven\u010dn\u00edmi jazykov\u00fdmi modely (NLP\/NLU) a pokro\u010dil\u00fdmi velk\u00fdmi jazykov\u00fdmi modely (LLM) \u2013 co\u017e p\u0159in\u00e1\u0161\u00ed ohromuj\u00edc\u00ed v\u00fdsledky, kter\u00e9 je\u0161t\u011b doned\u00e1vna byly nep\u0159edstaviteln\u00e9.<\/p>\n

A\u0165 u\u017e je va\u0161\u00edm c\u00edlem zv\u00fd\u0161it efektivitu, zlep\u0161it z\u00e1kaznickou p\u00e9\u010di, nebo zrychlit \u0159e\u0161en\u00ed po\u017eadavk\u016f, tady jsou kl\u00ed\u010dov\u00e9 trendy a postupy, kter\u00e9 v\u00e1m pomohou AI vyu\u017e\u00edt v praxi naplno.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth section-padding-b_30″][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

AI Knowledge Base je \u0161est\u00fdm smyslem pro oper\u00e1tory<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]Mnoho firem se poohl\u00ed\u017e\u00ed po mo\u017enostech automatizace a digitalizace sv\u00fdch proces\u016f, ale pro n\u011bkter\u00e9 je p\u0159\u00edm\u00e9 nasazen\u00ed AI (nap\u0159\u00edklad voicebot\u016f) st\u00e1le p\u0159\u00edli\u0161 velk\u00fdm skokem. N\u011bkdy prost\u011b je\u0161t\u011b nejsou p\u0159ipraven\u00e9 p\u0159ej\u00edt na \u201eautopilot“. Ide\u00e1ln\u00edm prvn\u00edm krokem je proto<\/strong> AI Knowledge Base<\/a> \u2013 \u0159e\u0161en\u00ed, kter\u00e9 slou\u017e\u00ed jako \u201ecopilot\u201c.<\/strong> \u201eV re\u00e1ln\u00e9m \u010dase asistuje oper\u00e1torovi s radami, jak v\u00e9st hovor a efektivn\u011b reagovat na dotazy z\u00e1kazn\u00edk\u016f. D\u00edky Generativn\u00ed AI se p\u0159itom pln\u011b p\u0159izp\u016fsobuje kontextu ka\u017ed\u00e9 interakce a \u010derp\u00e1 ze znalost\u00ed d\u0159\u00edve \u0159e\u0161en\u00fdch p\u0159\u00edpad\u016f, dokument\u016f, p\u0159\u00edru\u010dek, manu\u00e1l\u016f, co\u017e umo\u017e\u0148uje rychl\u00e9, p\u0159esn\u00e9 a konzistentn\u00ed odpov\u011bdi,<\/i>\u201c \u0159\u00edk\u00e1 Dlouh\u00fd. <\/p>\n

D\u00edky propojen\u00ed NLP\/NLU, LLM a p\u0159\u00edpadn\u011b konverza\u010dn\u00edch sc\u00e9n\u00e1\u0159\u016f se vyhnete probl\u00e9m\u016fm s nesmysln\u00fdmi odpov\u011b\u010fmi (\u201ehalucinacemi\u201c AI) a vysok\u00fdm cen\u00e1m provozu \u0159e\u0161en\u00ed. AI Knowledge Base oper\u00e1torovi \u201epouze\u201c napom\u00e1h\u00e1 a on s\u00e1m rozhoduje, co z\u00e1kazn\u00edkovi sd\u011bl\u00ed a co ne.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_video link=“https:\/\/www.youtube.com\/watch?v=Fa6Y2CAJzMg“][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth section-padding-b_30″][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Real-time analytika v ka\u017ed\u00e9m hovoru<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]Zat\u00edmco se d\u0159\u00edve hovory analyzovaly zp\u011btn\u011b, nyn\u00ed prob\u00edh\u00e1 analytika, p\u0159episy i doporu\u010den\u00ed pro oper\u00e1tory simult\u00e1nn\u011b, v re\u00e1ln\u00e9m \u010dase.<\/strong> Firmy tak mohou ihned sledovat, zda z\u00e1kazn\u00edci b\u011bhem hovoru s voicebotem dost\u00e1vaj\u00ed o\u010dek\u00e1vanou podporu, a pokud nastane komplikace, automaticky p\u0159edat hovor \u017eiv\u00e9mu oper\u00e1torovi. Tento p\u0159\u00edstup, b\u011b\u017en\u00fd u chatbot\u016f, je nyn\u00ed dostupn\u00fd i pro voiceboty a otev\u00edr\u00e1 nov\u00e9 mo\u017enosti kontroly a kvality v z\u00e1kaznick\u00e9 podpo\u0159e. \u201eReal-time analytika znamen\u00e1, \u017ee ka\u017ed\u00fd hovor m\u016f\u017ee b\u00fdt efektivn\u011bj\u0161\u00ed. Kdy\u017e voicebot nest\u00edh\u00e1, oper\u00e1tor okam\u017eit\u011b p\u0159eb\u00edr\u00e1 a dok\u00e1\u017ee reagovat na v\u00edce hovor\u016f najednou, co\u017e zaji\u0161\u0165uje, \u017ee \u017e\u00e1dn\u00fd z\u00e1kazn\u00edk nen\u00ed p\u0159ehl\u00ed\u017een,\u201c<\/i> vysv\u011btluje Dlouh\u00fd. Stejnou technologii lze nav\u00edc pou\u017e\u00edt i pro hovory s \u017eiv\u00fdmi agenty, co\u017e umo\u017e\u0148uje vykreslovat statistiky v re\u00e1ln\u00e9m \u010dase a zvy\u0161ovat efektivitu lidsk\u00e9 podpory, kter\u00e1 jen tak z call-center nevymiz\u00ed.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth section-padding-b_30″][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Hlas na m\u00edru za jeden den<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]P\u0159irozenost hlas\u016f voicebot\u016f se v\u00fdrazn\u011b posouv\u00e1 kup\u0159edu. D\u00edky Generativn\u00ed AI mohou firmy nyn\u00ed vytvo\u0159it unik\u00e1tn\u00ed hlas b\u011bhem jedin\u00e9ho dne, ani\u017e by pot\u0159ebovaly profesion\u00e1ln\u00ed studio a dlouh\u00e9 nahr\u00e1vac\u00ed \u010dasy. S vhodn\u00fdm technologick\u00fdm partnerem lze nasadit voicebot s hlasem, kter\u00fd odpov\u00edd\u00e1 image zna\u010dky a p\u016fsob\u00ed na z\u00e1kazn\u00edky p\u0159irozen\u011b, co\u017e v\u00fdrazn\u011b zvy\u0161uje m\u00edru interakce a spokojenosti.[\/vc_column_text][vc_row_inner][vc_column_inner width=“1\/2″][vc_video link=“https:\/\/www.youtube.com\/watch?v=McD5L35ss1E“ css=“.vc_custom_1740645428825{background-color: rgba(0,0,0,0.01) !important;*background-color: rgb(0,0,0) !important;}“][vc_column_text]Porovn\u00e1n\u00ed konven\u010dn\u00edch a GenAI hlas\u016f<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=“1\/2″][vc_video link=“https:\/\/www.youtube.com\/watch?v=PdpE-rBZ0Hc“][vc_column_text]Voicebotka S\u00e1ra pro sjedn\u00e1n\u00ed osobn\u00ed sch\u016fzky<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Virtu\u00e1ln\u00ed avata\u0159i op\u011bt na sc\u00e9n\u011b<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]Pokrok v technologii p\u0159ivedl digit\u00e1ln\u00ed persony \u2013 avatary \u2013 op\u011bt do st\u0159edu pozornosti. Firmy nyn\u00ed vyu\u017e\u00edvaj\u00ed virtu\u00e1ln\u00ed asistenty, kte\u0159\u00ed komunikuj\u00ed nejen chatem a hlasem, ale i prost\u0159ednictv\u00edm realistick\u00e9ho vizu\u00e1ln\u00edho zobrazen\u00ed (tv\u00e1\u0159e). V mobiln\u00edch aplikac\u00edch nebo na dotykov\u00fdch obrazovk\u00e1ch se avatar dok\u00e1\u017ee chovat jako \u017eiv\u00e1 persona, co\u017e posouv\u00e1 u\u017eivatelsk\u00fd z\u00e1\u017eitek na novou \u00farove\u0148.<\/strong> P\u0159edstavte si nap\u0159\u00edklad mobiln\u00ed aplikace pro internetov\u00e9 bankovnictv\u00ed nebo slu\u017eby va\u0161eho dodavatele energi\u00ed: sta\u010d\u00ed polo\u017eit avatarovi jednoduchou ot\u00e1zku, t\u0159eba jak zv\u00fd\u0161it denn\u00ed limit na platebn\u00ed kart\u011b nebo upravit z\u00e1lohy na elekt\u0159inu. M\u00edsto manu\u00e1ln\u00edho nastavov\u00e1n\u00ed n\u011bchto operac\u00ed v aplikaci to avatar vy\u0159\u00edd\u00ed za u\u017eivatele, co\u017e p\u0159in\u00e1\u0161\u00ed pohodln\u011bj\u0161\u00ed, p\u0159irozen\u011bj\u0161\u00ed a n\u00e1sobn\u011b rychlej\u0161\u00ed interakci.[\/vc_column_text][vc_row_inner][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_single_image image=“50709″ img_size=“full“][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Hluk a \u0161um? AI u\u017eivatel\u016fm rozum\u00ed i v t\u011bch nejn\u00e1ro\u010dn\u011bj\u0161\u00edch podm\u00ednk\u00e1ch<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]Technologie, jako Microsoft Cognitive Services, Google Chirp, OpenAI Whisper nebo Deepgram, umo\u017e\u0148uj\u00ed nyn\u00ed rozpozn\u00e1vat slo\u017eit\u00e9 dotazy i v n\u00e1ro\u010dn\u00e9m prost\u0159ed\u00ed telefonn\u00edho hovoru. Um\u00ed pracovat s \u0159adou prom\u011bnn\u00fdch, v\u010detn\u011b \u010dasu, \u010d\u00edsel objedn\u00e1vek, adres \u010di kontaktn\u00edch \u00fadaj\u016f, co\u017e v praxi dramaticky zvy\u0161uje flexibilitu na\u0161ich AI \u0159e\u0161en\u00ed. Aktu\u00e1ln\u011b Feedyou podporuje p\u0159ibli\u017en\u011b 50 jazyk\u016f, od \u010de\u0161tiny p\u0159es m\u00e9n\u011b b\u011b\u017en\u00e9 v\u00fdchodoevropsk\u00e9 jazyky a\u017e po uzbe\u010dtinu, mongol\u0161tinu \u010di vietnam\u0161tinu.[\/vc_column_text][vc_row_inner][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Emo\u010dn\u00ed inteligence m\u011bn\u00ed hovor na p\u0159irozenou konverzaci<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]I kdy\u017e anal\u00fdza emoc\u00ed obvykle prob\u00edh\u00e1 a\u017e po p\u0159evodu \u0159e\u010di na text, posledn\u00ed pokrok od OpenAI (Advanced Voice Mode) p\u0159in\u00e1\u0161\u00ed mo\u017enost pracovat p\u0159\u00edmo s akustickou k\u0159ivkou, tedy t\u00f3nem a intonac\u00ed hlasu. Tato technologie v\u0161ak zat\u00edm vy\u017eaduje vy\u0161\u0161\u00ed v\u00fdpo\u010detn\u00ed v\u00fdkon i n\u00e1klady a nen\u00ed je\u0161t\u011b b\u011b\u017en\u011b dostupn\u00e1. V\u011bt\u0161ina firem proto st\u00e1le vol\u00ed klasickou anal\u00fdzu sentimentu, kter\u00e1 je finan\u010dn\u011b p\u0159\u00edstupn\u011bj\u0161\u00ed, ale p\u0159ich\u00e1z\u00ed o d\u016fle\u017eit\u00e9 akustick\u00e9 sign\u00e1ly, kter\u00e9 se p\u0159i p\u0159evodu na text ztr\u00e1cej\u00ed. Nav\u00edc p\u0159esnost anal\u00fdzy v\u00fdrazn\u011b ovliv\u0148uje kvalita sign\u00e1lu. <\/p>\n

\u0158e\u0161en\u00ed? V praxi nejlep\u0161\u00ed v\u00fdsledky p\u0159in\u00e1\u0161\u00ed kombinace anal\u00fdzy sentimentu (\u010di anal\u00fdzy vulgarism\u016f, kterou v praxi pou\u017e\u00edv\u00e1me pro okam\u017eit\u00e9 p\u0159epojen\u00ed na \u017eiv\u00e9ho oper\u00e1tora) a rozpozn\u00e1n\u00ed emoc\u00ed<\/strong> \u2013 dohromady zvy\u0161uj\u00ed p\u0159esnost odezvy voicebota, \u010d\u00edm\u017e zaji\u0161\u0165uj\u00ed, \u017ee jeho reakce odpov\u00eddaj\u00ed n\u00e1lad\u011b a o\u010dek\u00e1v\u00e1n\u00edm volaj\u00edc\u00edho.<\/p>\n

Vyu\u017eit\u00ed GenAI hlas\u016f z\u00e1rove\u0148 umo\u017e\u0148uje p\u0159irozen\u011bj\u0161\u00ed konverzaci, kde voicebot nesleduje rigidn\u00ed skript, ale dok\u00e1\u017ee adaptovat ka\u017edou interakci na m\u00edru. D\u00edky p\u0159irozen\u00fdm pauz\u00e1m, spr\u00e1vn\u00e9 intonaci, dechu nebo dokonce zvuk\u016fm, jako je mlask\u00e1n\u00ed \u010di odmlky, vytv\u00e1\u0159\u00ed voicebot autentick\u00fd a uv\u011b\u0159iteln\u00fd z\u00e1\u017eitek<\/strong> \u2013 i kdy\u017e jde o komunikaci s robotem. Ka\u017ed\u00e1 konverzace je tak jedine\u010dn\u00e1.[\/vc_column_text][vc_row_inner][vc_column_inner][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css_animation=“none“]<\/p>\n

Budoucnost je v synergii AI a \u010dlov\u011bka, ale i preciznosti p\u0159i nasazov\u00e1n\u00ed automatizace<\/b><\/h3>\n

[\/vc_column_text][vc_column_text css_animation=“none“]Budoucnost z\u00e1kaznick\u00e9 p\u00e9\u010de je tady a je digit\u00e1ln\u00ed, osobn\u00ed a poh\u00e1n\u011bn\u00e1 AI. Spo\u010d\u00edv\u00e1 v chytr\u00e9m propojen\u00ed um\u011bl\u00e9 inteligence s lidsk\u00fdm p\u0159\u00edstupem. Toto spojen\u00ed umo\u017e\u0148uje pokro\u010dilou anal\u00fdzu dat a personalizaci, kter\u00e1 jde ruku v ruce s autentick\u00fdm porozum\u011bn\u00edm pot\u0159eb\u00e1m z\u00e1kazn\u00edk\u016f. P\u0159esto\u017ee technologie hlasov\u00fdch asistent\u016f rychle pokro\u010dily, kl\u00ed\u010dov\u00e9 v\u00fdzvy, jako je okam\u017eit\u00e1 odezva nebo p\u0159irozen\u00e1 komunikace odr\u00e1\u017eej\u00edc\u00ed emoce volaj\u00edc\u00edch, st\u00e1le z\u016fst\u00e1vaj\u00ed. Kvalitn\u00ed \u0159e\u0161en\u00ed mus\u00ed b\u00fdt rychl\u00e9 a p\u0159esn\u00e9, aby u\u017eivatel vn\u00edmal rozhovor jako plynul\u00fd, co\u017e v\u00fdrazn\u011b posiluje pozitivn\u00ed z\u00e1kaznick\u00fd z\u00e1\u017eitek.<\/strong> \u201eVid\u00edme, \u017ee AI je tady od toho, aby oper\u00e1tor\u016fm usnadnila pr\u00e1ci a z\u00e1rove\u0148 zlep\u0161ila z\u00e1\u017eitek z\u00e1kazn\u00edk\u016f. Na\u0161e \u0159e\u0161en\u00ed nejsou o nahrazov\u00e1n\u00ed lid\u00ed, ale o budov\u00e1n\u00ed lep\u0161\u00edch t\u00fdm\u016f, kde AI a lid\u00e9 spolupracuj\u00ed v symbi\u00f3ze,\u201c<\/i> uzav\u00edr\u00e1 Dlouh\u00fd. <\/p>\n

Je ale d\u016fle\u017eit\u00e9 m\u00edt na pam\u011bti, \u017ee AI nen\u00ed v\u0161el\u00e9k. Ne ka\u017edou interakci je mo\u017en\u00e9 efektivn\u011b automatizovat, a nasazen\u00ed AI bez promy\u0161len\u00e9 anal\u00fdzy a d\u016frazu na lidsk\u00fd prvek m\u016f\u017ee komunikaci sp\u00ed\u0161e zkomplikovat. P\u0159i spr\u00e1vn\u00e9 implementaci se v\u0161ak AI st\u00e1v\u00e1 siln\u00fdm n\u00e1strojem<\/strong>, kter\u00fd s pomoc\u00ed zku\u0161en\u00e9ho partnera dok\u00e1\u017ee posunout z\u00e1kaznickou podporu na novou \u00farove\u0148 \u2013 s v\u00fdrazn\u00fdm zv\u00fd\u0161en\u00edm spokojenosti z\u00e1kazn\u00edk\u016f a n\u00e1vratnost\u00ed investice \u010dasto ji\u017e do jednoho roku.[\/vc_column_text][vc_row_inner][vc_column_inner][vc_single_image image=“51002″ img_size=“full“ alignment=“center“][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]Kr\u00e1sn\u00fdm p\u0159\u00edkladem synergie mezi AI a lidsk\u00fdm p\u0159\u00edstupem je \u0159e\u0161en\u00ed AI chatbota na webov\u00fdch str\u00e1nk\u00e1ch Bezrealitky.cz. Ten je schopen odbavit <\/i>naprostou v\u011bt\u0161inu b\u011b\u017en\u00fdch dotaz\u016f<\/i><\/strong> u\u017eivatel\u016f<\/strong> bez zapojen\u00ed oper\u00e1tora do komunikace. Efektivn\u011b do\u0161lo k \u00faspo\u0159e jejich \u010dasu a oper\u00e1to\u0159i tak mohou b\u00fdt specialisty, kte\u0159\u00ed pom\u00e1haj\u00ed p\u0159edev\u0161\u00edm tam, kde je lidsk\u00fd p\u0159\u00edstup a vztah zkr\u00e1tka nezbytn\u00fd. Toto \u0159e\u0161en\u00ed je jedn\u00edm ze stavebn\u00edch kamen\u016f <\/i>AI-First Call Centra<\/i><\/strong>, kter\u00e1 si vzal za c\u00edl Martin Ponzer, CEO Bezrealitky.cz<\/i>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=“2\/3″][vc_empty_space height=“10px“][vc_column_text]<\/p>\n

Vyu\u017eijte AI naplno \u2013 my v\u00e1m uk\u00e1\u017eeme jak<\/h2>\n

[\/vc_column_text][\/vc_column][vc_column width=“1\/3″][vc_row_inner][vc_column_inner][vc_empty_space height=“15px“][\/vc_column_inner][\/vc_row_inner][vc_btn title=“Spojme se“ align=“center“ el_class=“btn-homepage“ link=“url:https%3A%2F%2Ffeedyou.ai%2Fcs%2Fkontaktujte-nas%2F“][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth border-top section-padding“][vc_row][vc_column][vc_column_text]<\/p>\n

Pokra\u010dujte ve \u010dten\u00ed<\/h3>\n

[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row el_class=“cs-dalsi-inspirace“][vc_column width=“1\/2″][vc_single_image image=“47629″ img_size=“full“ onclick=“custom_link“ css_animation=“none“ link=“https:\/\/feedyou.ai\/cs\/novinky\/jak-spravne-komunikovat-s-umelou-inteligenci-ai\/“][vc_column_text css_animation=“none“ el_class=“blog-post-title“]<\/p>\n

Jak spr\u00e1vn\u011b komunikovat s um\u011blou inteligenc\u00ed (AI)?<\/a><\/h3>\n

[\/vc_column_text][vc_column_text el_class=“ctete-dal-text“]Objevte, jak efektivn\u011b komunikovat s AI, z\u00edskat ty nejlep\u0161\u00ed odpov\u011bdi a vyu\u017e\u00edt jej\u00ed potenci\u00e1l naplno.<\/a>[\/vc_column_text][\/vc_column][vc_column width=“1\/2″][vc_single_image image=“46622″ img_size=“full“ onclick=“custom_link“ css_animation=“none“ link=“https:\/\/feedyou.ai\/cs\/novinky\/digitalizace-hr-jak-zacit-s-automatizaci-ai\/“][vc_column_text css_animation=“none“ el_class=“blog-post-title“]<\/p>\n

Digitalizace HR proces\u016f: Jak a kde a za\u010d\u00edt s automatizac\u00ed a AI?<\/a><\/h3>\n

[\/vc_column_text][vc_column_text el_class=“ctete-dal-text“]Zjist\u011bte, jak m\u016f\u017eete pomoc\u00ed digitalizace HR proces\u016f v\u00fdrazn\u011b zv\u00fd\u0161it efektivitu a produktivitu va\u0161eho t\u00fdmu.<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vc_section-fullwidth“][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Zjist\u011bte, jak AI virtu\u00e1ln\u00ed asistenti mohou zlep\u0161it komunikaci ve va\u0161\u00ed firm\u011b, sn\u00ed\u017eit n\u00e1klady a u\u0161et\u0159it \u010das. <\/p>\n

Zjist\u011bte v\u00edce…<\/a><\/p>\n","protected":false},"author":27,"featured_media":50987,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"h5ap_radio_sources":[],"footnotes":""},"categories":[32],"tags":[],"class_list":["post-50706","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novinky"],"acf":[],"_links":{"self":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts\/50706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/comments?post=50706"}],"version-history":[{"count":0,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/posts\/50706\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/media\/50987"}],"wp:attachment":[{"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/media?parent=50706"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/categories?post=50706"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/feedyou.ai\/cs\/wp-json\/wp\/v2\/tags?post=50706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}