Customer Service Manager
Streamline your 1st line support and be available 24/7.

Trusted by companies across industries:














Chatbot benefits for your
customer service team
- Respond instantly with “always-ready” support.
- Spend less time answering repetitive queries.Â
- Your team can focus on more demanding tasks.
- The chatbot is an extra helper during peak hours.
- Reduce contact centre costs.
- Have a multilingual support.
- Make your team happier overall.
What benefits get your customers
- Instant and accurate help.
- Self-service problem solving without long wait time.
- Support provided even outside your business hours.
- Possibility to talk to a live agent at any time
for more complex requirements. - Happier customers overall.

Streamline various processes and allow your teams to focus on the work that matters most

Interactive
web guiding
Assist your customers to find what they need to know about your products and services.

Answering customer queries
Handle up to 80% of customer repetitive questions automatically and let your teams be focus on more important tasks.

Solving customer complaints
Chatbot can ask exactly what does not work, create a ticket and collect relevant data for your helpdesk/service desk.

Gathering customer
feedback & NPS
Through the chatbot, it is possible to actively collect feedback and further increase customer satisfaction according to the data obtained.
Meet your customers wherever they are
Our chatbots are available on different messaging apps.
Pass the communication on your live agents
Simply switch from a chatbot to your live support via different omnichannel platforms.
Easy to connect with your call centre systems
Use our ready-to-use integrations or connect new systems via API.
Measure everything
Chatbot data at your fingertips in real-time.
- Track live conversations.
- Keep an eye on overall chatbot health in real time.
- Personalize dashboard to track specific KPIs.
- Merge with data from other systems to get
complex insights.

Feedyou drives our digital transformation with passion
and professionalism.
It was great and very quick, only after a few meetings, Feedyou helped us deploy our very first customer support chatbots in our web portal and mobile app which are now used by over 150 enterprise clients, 15 000 employees and 2 000 partners. It took us about 4 weeks to go live.
– Services Industry, Company Size: 50M – 250M USD âžś Read full review
These chatbot solutions can be yours.
Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou chatbots.