Chatbots are the Future for Healthcare

The chatbot is the answer to providing personalized care and improving the overall patient experience.

Trusted by companies across industries:

Chatbot can help you with



  • Recruitment positions for doctors, nurses, service staff which
  • It is possible to implement targeted campaigns – on the web or social media
  • Acquisitions of people who are not yet on the labour market – students and internships for them

Onboarding – employees

  • The chatbot can be a helper for the adaptation of new employees
  • A large part of companies already use this option compared to “living” guarantors
  • It is widely used in shift work because the chatbot works 24/7

Onboarding – patients

  • Input information collection
  • Granting consent GDPR
  • Start date confirmation
  • Possibility to order for another date
  • Send prescription notifications

FAQ external

  • What is the operating hours of individual clinics
  • Conditions of visits and hygienic measures
  • Preparation for preoperative examinations
  • Information about services, procedures, electronic prescriptions
  • Opening hours, where and how to park


  • How and when to use medical equipment and disinfectants
  • Emergency situations
  • Instructions and procedures
  • Information about the number of hours worked, wages, benefits and overtime

Patient engagement

  • Via chatbot, you can agree on the date of check-up
  • You can use the chat application, FCB Messenger, Viber, WhatsApp, SMS or on the touch panel in the waiting room
  • Regular notification of patients they should come for regular check-ups
  • Suitable connection to the hospital reservation system
  • Send prescription notifications

Internal communication

  • The chatbot is suitable for large companies with multiple branches
  • Can communicate priority topics
  • Depending on communication channels (social media or Your Pass card) chatbot is able to remind previous communication
  • Can get feedback, or a survey of employees or external participants -patients, partners, the general public

& survey

  • The chatbot is an ideal platform in employee and patients surveys
  • Helps increase the number of responses received
  • Depending on the communication platform chosen, can “motivate” employees or patients to complete the surveys

Measure everything

Chatbot data at your fingertips in real-time.

  • Track live conversations
  • Keep an eye on overall chatbot health in real time
  • Personalize dashboard to track specific KPIs
  • Merge with data from other systems to get
    complex insights
Gartner Peer Insights

Easy to build, deploy and scale bot solutions from one place.

With Feedyou, it’s simple and effective to build chatbot solutions by non-technical people, to deploy and scale them based on the data and users’ feedback. It’s easy to connect various channels such as web, mobile, instant messaging apps (Messenger, WhatsApp, Viber, …), and different NLP models.

– Services Industry, Company Size: <50M USD ➜ Read full review

Chatbots are also used in


Customer Service

24/7 availability no waiting time, supporting existing customer service.



Direct & automated interaction with your prospects and customers.



New sales channels & target groups, connection to existing systems.



Automated support with personnel development and onboarding.

This chatbot solution can be yours.

Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou chatbots.