Recruitment

• Recruitment positions for doctors, nurses, service staff which
• It is possible to implement targeted campaigns – on the web or social media
• Acquisitions of people who are not yet on the labour market – students and internships for them

Onboarding – employees

• The chatbot can be a helper for the adaptation of new employees
• A large part of companies already use this option compared to “living” guarantors
• It is widely used in shift work because the chatbot works 24/7

Onboarding – patients

• Input information collection
• Granting consent GDPR
• Start date confirmation
• Possibility to order for another date
• Send prescription notifications

FAQ external

• What is the operating hours of individual clinics
• Conditions of visits and hygienic measures
• Preparation for preoperative examinations
• Information about services, procedures, electronic prescriptions
• Opening hours, where and how to park

FAQ
internal

• How and when to use medical equipment and disinfectants
• Emergency situations
• Instructions and procedures
• Information about the number of hours worked, wages, benefits and overtime

Patient engagement

• Via chatbot, you can agree on the date of check-up
• You can use the chat application, FCB Messenger, Viber, WhatsApp, SMS or on the touch panel in the waiting room
• Regular notification of patients they should come for regular check-ups
• Suitable connection to the hospital reservation system
• Send prescription notifications

Internal communication

• The chatbot is suitable for large companies with multiple branches
• Can communicate priority topics
• Depending on communication channels (social media or Your Pass card) chatbot is able to remind previous communication
• Can get feedback, or a survey of employees or external participants -patients, partners, the general public

Feedback
& survey

• The chatbot is an ideal platform in employee and patients surveys
• Helps increase the number of responses received
• Depending on the communication platform chosen, can “motivate” employees or patients to complete the surveys

• Track live conversations
• Keep an eye on overall chatbot health in real time
• Personalize dashboard to track specific KPIs
• Merge with data from other systems to get
  complex insights

Customer Service

24/7 availability no waiting time, supporting existing customer service.

Marketing

Direct & automated interaction with your prospects and customers.

Sales

New sales channels & target groups, connection to existing systems.

HR

Automated support with personnel development and onboarding.