Trusted by companies across industries:
- Recommend products and services.
- Prequalified new potential customers.
- Route the complex queries to live agents.
- Send personalized offers via customer web portals, mobile apps, and most importantly via instant messaging platforms.
- Offer relevant coverage and care advice.
- A large number of services and transactions raises a large number of service requests. A virtual assistant answers customer FAQs 24/7.
- It can also check if the particular service is available in the given location.
- If the client wants to prolong or cancel the service, or makes any changes in a contract or account, chatbot can process it or or route the request to the retention department.
- Assess how your customers feel about your products, services and support.
- Collect customer feedback and NPS.
- Increase customer satisfaction according to the data obtained.
- General HR requests.
- Questions related to the onboarding.
- Remuneration and benefits enrollment.
- Technical support.
- A virtual assistant is a perfect tool for instant employee feedback.
- It helps to increase the number
of successfully completed surveys.
- Use specific survey virtual assistants after joining the team, after the first salary and through the entire employee life cycle.
- Attract and interact with both active
and passive candidates.
- Introduce your company, culture
and open job positions.
- Answer FAQs and do the preselection.
- Measure candidate experience.
- Track live conversations.
- Keep an eye on overall virtual assistant health in real time.
- Personalize dashboard to track specific KPIs.
- Merge with data from other systems to get
Streamline your 1st line support and be available 24/7.
Increase the average open rate and conversion.
Engage customers at an all-new level and increase your revenue.
Get more time for more meaningful HR work.
This solution can be yours.
Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou virtual assistants.