Chatbots for Travel & Hospitality
Quality self-service is essential to keep up with the needs of the modern, digitally-connected traveller. Don’t keep your customers waiting.
Trusted by:
Chatbot can help your customers with
Selection of tours
- Deployment on the web
- Personalized holiday search – location, type of trip, seasonality, type of accommodation, date, best price
- Proactive communication, promotions and discounts
Customer support
- Answering frequently asked questions
- Instructions for departure and check-in
- Travel insurance
- Additional services on the plane
- Parking and car rental
Upsell
- Push notifications with personalized offers
- Seasonality and preferences of existing customers
- New subscription
- Promotions, discounts and vouchers
Online booking
- Possibility to buy a trip via a chatbot in connection with free dates
- Connection to a live agent
- Appointment at a selected branch
Onboarding customers
- Hotel reservation
- Check-in, check-out automatically
- Where to pick up the card or keys
- Where is the pool and wellness
- Offer various types of massages
Trip
adviser
- Where to go nearby
- What is the best restaurant
- Top 10 things to do
- The chatbot is a suitable communication tool that can be placed in various communication platforms
Feedback
& survey
- The chatbot is an ideal platform in customer surveys and feedback
- Helps increase the number of responses received
- Depending on the communication platform chosen, can “motivate” customers to complete the surveys
NPS & customer experience
- Collecting feedback is an integral task for any business
- Almost every customer conversation can be used as a chance to deliver a better experience
Meet your customers wherever they are
Our chatbots are available on different messaging apps.
WebChat
Apps
Messenger
Viber
Video Ads
Wallet Cards
SMS
WebChat
Apps
Messenger
Viber
Video Ads
Wallet Cards
SMS
Route important requests, automate the rest
Simply switch from a chatbot to your live support via different omnichannel platforms.
Mluvii
Messenger
ZenDesk
Daktela
Unblu
FrontStage
Mluvii
Messenger
ZenDesk
Daktela
Unblu
FrontStage
Easy to connect with your call centre systems
Use our ready-to-use integrations or connect new systems via API.
Dynamics 365
Salesforce
SAP
Genesys
Datacruit
Recruitis
Gi Base
Traffit
Talention
Dynamics 365
Salesforce
SAP
Genesys
Datacruit
Recruitis
Gi Base
Traffit
Talention
Measure everything
Chatbot data at your fingertips in real-time.
- Track live conversations
- Keep an eye on overall chatbot health in real time
- Personalize dashboard to track specific KPIs
- Merge with data from other systems to get
complex insights
Easy to build, deploy and scale bot solutions from one place.
With Feedyou, it’s simple and effective to build chatbot solutions by non-technical people, to deploy and scale them based on the data and users’ feedback. It’s easy to connect various channels such as web, mobile, instant messaging apps (Messenger, WhatsApp, Viber, …), and different NLP models.
– Services Industry, Company Size: <50M USD ➜ Read full review
Chatbots are also used in
Customer Service
24/7 availability no waiting time, supporting existing customer service.
Marketing
Direct & automated interaction with your prospects and customers.
Sales
New sales channels & target groups, connection to existing systems.
HR
Automated support with personnel development and onboarding.
This chatbot solution can be yours.
Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou chatbots.
