Travel & Hospitality

Virtual Assistants for Travel & Hospitality

Quality self-service is essential to keep up with the needs of the modern, digitally-connected traveller. Don’t keep your customers waiting.

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Our virtual assistants can help you with



  • Connect with your website visitors in real-time.
  • Holiday search easily on your websites as well as on various instant messaging apps like Messenger, WhatsApp or Viber.
  • Offer customers personalized discounts and vouchers.
  • Hand over to your live agents.

Customer support

  • Answer customer frequently asked questions and requests.
  • Send your customers instructions for departure and check-in, information about additional services on the plane, recommend travel insurance packages etc.
  • Handle complaints and claims.

Upsell / crossell

  • Push notifications with personalized offers, promotions, discounts and vouchers according to the seasonality and preferences of existing customers.
  • Trip advisor.


  • Collecting customer feedback is an integral task for any business. Get honest review of your services.
  • Almost every customer conversation can be used as a chance to deliver a better experience.

Measure everything

Data at your fingertips in real-time.

  • Track live conversations.
  • Keep an eye on overall virtual assistant health in real time.
  • Personalize dashboard to track specific KPIs.
  • Merge with data from other systems to get
    complex insights.
Gartner Peer Insights

Easy to build, deploy and scale chatbot solutions from one place.

With Feedyou, it’s simple and effective to build chatbot solutions by non-technical people, to deploy and scale them based on the data and users’ feedback. It’s easy to connect various channels such as web, mobile, instant messaging apps (Messenger, WhatsApp, Viber, …),
and different NLP models.

– Services Industry, Company Size: <50M USD ➜ Read full review

Get to know more


Customer Service

Streamline your 1st line support and be available 24/7.



Increase the average open rate and conversion.



Engage customers at an all-new level and increase your revenue.



Get more time for more meaningful HR work.

This virtual assistant solution can be yours.

Schedule a demo with our team and learn how you can pass
the repetitive tasks to Feedyou virtual assistants.