About the webinar

Interested in elevating your customer communication to the next level? You’re in the right place. This webinar will focus on using Conversational AI in customer service and how virtual assistants can reduce costs, increase efficiency, and boost customer satisfaction. We’ll explore comprehensive use cases, how to choose the right one for you, and what you need to start automating today.

We connect theory with practice, so look forward to a demo of the voicebot Tom solution at Moneta Money Bank.

Introduction:

• Introduction to customer service automation
• The importance of Conversational AI for improving efficiency and customer satisfaction
• Overview of conversational chatbots and voicebots

Customer Service Automation Options:

• Chatbots vs. Voicebots: Comparison and benefits
• Implementing chatbots and voicebots: Step-by-step from planning to deployment
• Personalization: How to tailor Conversational AI to specific industries and customers

Case Study: Moneta Money Bank Voicebot Tom:

• Case study introduction: Insights into Moneta Money Bank and their motivation for implementing a voicebot
• Design and development: The process of creating voicebot Tom and its key features
• Implementation and results: How voicebot Tom contributed to customer service efficiency and satisfaction

Your host will be Vojtech Dlouhy, CEO & Co-Founder of Feedyou.

✨ Free participation
✨ Recording available for registered participants