“After just 6 months, voicebot Tom manages up to 25% of all requests. This voicebot solution addresses common client needs, including password recovery, card limit changes, and unblocking online banking. Additionally, we have reduced our contact center costs by 10%, and allowed our bankers to focus on more specialized topics.”

“68% of queries are resolved without human assistance, and the success rate continues to increase. Our virtual assistant, Anna, guides customers through our website and supports our internal call center team. The flexibility, rapid solution design, and excellent support from the Feedyou team were additional benefits for us.”

“Automating 95% of employee onboardings. Our intelligent virtual assistant helps new employees with data collection and validation, seamlessly integrating with our HR system, SAP SuccessFactors. The Feedyou team provided a quick deployment and demonstrated flexibility in adapting to SKODA AUTO’s major process changes in recent years.”

“Over the past two years, nearly 22,000 candidates have been prescreened through our recruitment chatbots, achieving an impressive 52% conversion rate. Working with Feedyou has been seamless and fast, despite the project’s size and language variations involved. We value the continuous evolution and improvement of the entire solution based on our feedback. We truly have a strong and innovative partner in Feedyou.”

“Previously, password recovery took up to 3 days. Now, voicebot Lexi accomplishes it in less than 2 minutes. Employees no longer have to wait; they can call 24/7 and speak in their native language, a significant advantage for us. Detailed reporting provides accurate, up-to-date information, which we use to educate employees and monitor Lexi’s performance.”

“Over 3,000 additional leads acquired in 12 months. With the Feedyou Platform, we can independently design and deploy new chatbots, and quickly update existing ones based on our needs and data reports. These chatbots greatly benefit both our internal teams and our clients.”

“We continuously enhance our virtual assistants with more information using the Feedyou Platform. Our chatbots assist with customer FAQs on our web portal and mobile app, and we have a specialized chatbot for our targeted marketing campaigns. Additionally, we are designing several voicebot solutions for our internal call center team. Feedyou’s flexible approach and full support whenever it is needed have been invaluable to us.”

“Feedyou assists us in automating outreach and preselection of candidates for our strategic pharmacy and warehouse positions. Additionally, we utilize virtual assistant technology for preboarding, onboarding, and satisfaction surveys, and we plan to implement it for our internal helpdesk and service desk.”

“We chose Feedyou to bring our mascot SURI online. It turned out to be an excellent decision, as despite the initial complexity of the language models, we now have a functional chatbot that genuinely assists our call center. We’ve successfully found a balance between the chatbot and live operators, allowing them to focus on more complex cases.”

“As a communication and marketing agency, we recognize that the future lies in the digital space and automation. AI virtual assistants excel in both areas, which is why we offer this solution to our clients. The Feedyou Platform enables us to efficiently create and manage chatbots and voicebots.”

“Even though the entire project was conducted remotely during the challenging pandemic period, our intensive and professional collaboration with Feedyou allowed us to successfully launch the virtual assistant. The result is a high-quality solution providing 24/7 support for our network of specialists.Feedyou offered valuable advice on our ideas and plans, proving to be a supportive partner in addressing the business challenges we faced during the project.”

“We needed a fresh way to interact with candidates on our career website and guide them through our diverse job offers. Through our collaboration with Feedyou, we achieved this successfully. Chatbot Martin has become an essential tool in our online communication, consistently bringing in new candidates. We are always refining our chatbot, broadening its functionality to keep interactions enjoyable and useful for candidates.”