Enter the world of voicebots – Feedyou

Enter the world of voicebots

More efficient work? Definitely! By automating with smart voice assistants – voicebots.

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Kateřina Kopecká
Marketing Manager @ Feedyou

21. 2. 2023

Imagine having an assistant who is available 24 hours a day, 7 days a week, can handle any question or request you have and understands your business. And hey… that’s exactly what we do! We make life easier for businesses and employees with virtual assistants. We don’t need much to work with and a customized chatbot or voicebot is on its way.

Voicebots are on the rise

The demand for voicebots will grow rapidly in the coming years. They are already a very powerful tool, but we can expect their intelligence to improve. As more and more people adopt this technology, businesses will have to adapt to keep up with them.

The sticking point is that many businesses today are not prepared for this kind of technological change. They may not have the technology to support a voicebot, or they may not have the staff to sit down and create one from scratch.

The good news is that we at Feedyou can help with that. We build voicebots from the ground up and tailored to your needs. We believe that it’s not what you say, but how you say it that matters, which is why we focus on not only meeting your goal in the beginning, but also the tonality of your brand.

„The future is in the voice. With voicebots, we are increasing agents efficiency and improving customer experience.“

– Vojtěch Dlouhý, Co-Founder & CEO

Chatbot can be a stepping stone to voicebots

You might be thinking, “But what about my existing chatbot?”. Don’t worry – if you already have a chatbot and are thinking of upgrading to a voicebot, it will still work because both technologies share the same home in our Feedyou Platform.

The benefits of upgrading to a voicebot are clear: in addition to being able to send messages using text messaging apps, you’ll also be able to resolve queries on your phone using the same tool. This means that users will no longer have to rely on texting; instead, they can simply talk into their phones while walking down the street or working at home.

Now that you know how easy it is for businesses like yours to create their own voicebot, let’s talk about the benefits.

Where voicebots excels

Voicebots are an excellent way to build your brand presence: you can use them as a tool for customer service, marketing and sales, recruitment or even internal communication. It also offers a much more personal experience than other forms of communication, as customers can talk into their devices rather than just tapping on a keyboard. This makes them feel more engaged because they are actively interacting with your business instead of just passively receiving information.

✅ Instant customer service – voicebot is easy to use and available at any time.

 Helps improve results – with a voicebot, your business can communicate with customers in new ways.

✅ You can immediately provide partners with all the information they need, instead of having to wait for a call during normal office hours.

Let’s recap

Voicebot is a great self-service tool, but it is not designed to replace human contact. In fact, we believe it can help your business achieve its goals in a shorter time and in a better way by using voicebot as another support channel for your customers.

The biggest advantage of the technology is that it can be used in different languages, so if you have customers or partners outside your country, you can deploy voicebots without any problems.

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