AI Chatbot, your virtual assistant for frontline support

Enhance customer and employee interactions with next-gen chatbot solutions, delivering human-like conversations, available 24/7.

 

Powering over 40M+ chats and phone calls every year in 48+ languages

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AI support for your website and social media

Streamline customer interactions, handle routine inquiries instantly, and boost engagement across chat channels — so your team can do more.

Master in your everyday tasks

Every question matters, but common ones can be effortlessly managed by a virtual assistant – chatbot or voicebot. This allows you to focus on the most critical and complex challenges.

Respond instantly, day and night

91% of people worldwide expect real-time responses, and 62% of customers reach out outside working hours. A delayed or inaccurate reply could mean losing them for good.

Launch AI in weeks

No complex setups. In just 2 weeks, you’ll have a working prototype. After fine-tuning, your AI assistant goes live. Expect your investment to pay for itself in just 6 months.

The true power of our AI chatbots

Human-like conversations

Would you prefer a calm advisor, a quirky assistant, or something entirely unique? No problem – the personality of your chatbot or voicebot is completely up to you.

Minimize waits, human backup when needed

Say goodbye to peak-time stress and hiring challenges – let your virtual assistant reduce query handling by up to 98% and automate over 80% of FAQs.

Seamlessly connect to your systems

Integrating with your systems and 3rd party services (CRM, ERP, CCaS, ATS, HRIS, CMS, ticketing tools, product feeds, etc.) enables automation of even complex queries, delivering a highly personalized conversation experience.

Multilingual experience

Handling from hundreds to hundreds of thousands of communications in multiple languages, eliminating the need to hire multinational support and sales teams.

Smarter with every conversation

Your virtual assistant learns from past interactions and user feedback. Analytics reveal unanswered queries, allowing data-driven decisions for continuous improvement.

You have full control, zero hassle

Take the reins with our Feedyou Platform — easily update, customize, and monitor your chatbot without needing a developer.

Where chatbots & voicebots shine

Simply put, anywhere you can find repetitive questions and situations. These are the most proven areas over time.

Customer Service

FAQs, customer account updates, product and service details, complaints, and satisfaction surveys.

HR & Back Office

Recruitment and onboarding, feedback gathering, service desk support, surveys, and offboarding.

E-commerce

Order tracking and changes, product availability, purchase support, returns, claims, and more.

Public

Citizen support, fast and efficient information retrieval across sources, and internal helpdesk.

Financial Services

Product assistance, account operations, debt collection, satisfaction surveys, and outbound campaigns.

Real Estate

Assistance with property selection, real estate price estimates, common inquiries, and offer preparation.

IT Services

Automated ticket collection, IT helpdesk and service desk support, password recovery assistance etc..

Anything Else

Can’t find what you need? No problem – we’re ready for any challenge.

Design, create, launch. Together.

We’ll help you create custom chatbots tailored to your needs. Deployment is just four simple steps away, and you’ll have our full support throughout the entire process.

Understanding your needs

Creating your chatbot

Testing and refining

Releasing into the world

Curious if it’s worth it? Let the numbers speak

Try our chatbot or voicebot calculator and see for yourself – and if you’re curious or want a quick walkthrough, just fill out the form and book a demo. We’ll show you how smooth it can be.

Interested in our chatbots?

Or give us your contact details and we’ll get back to you
within the next business day:


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    What do customers often ask us

    It’s simple – if you receive many repetitive questions from customers, employees, or candidates, a chatbot can help. Our AI chatbot and voicebot solutions are ideal for reducing costs and boosting efficiency in recruitment, customer service, helpdesks, and more.

    There’s nothing worse than waiting minutes – or even tens of minutes – for an available live agent. A chatbot can respond instantly, and when built correctly, it can handle most customer and employee inquiries.

    We design our AI chatbots to make conversations feel as natural as possible, giving them personalities that make interactions enjoyable. And if the chatbot isn’t enough, there’s always the option to switch to a live agent.

    For complex queries, we offer a callback to a live agent. If none are available, the chatbot creates a ticket and sends it via email or logs it in your CRM or ticketing system like JIRA. This ensures smooth handling of non-standard cases while we continuously refine the chatbot for routine tasks.

    We can handle anywhere from thousands to hundreds of thousands of chats and phone calls per month. Our chatbots are also capable of managing dozens of conversations simultaneously in real-time.

    We’ll need to address several key questions with you:

    • Who is the target user of this solution?
    • What goal are you aiming to achieve or problem are you solving?
    • What are the most frequently asked questions you receive?
    • What data should we use to train your chatbot?
    • Which communication channels should the chatbot operate on?
    • Do you need integrations with your internal systems?
    • How many chats do you have or expect per month?
    • What is the average chat duration?
    • Which languages should the chatbot support?

    You can easily estimate your cost savings and ROI using this link.

    Feedyou technology provides exceptionally open capabilities, allowing seamless integration with numerous third-party systems, including ATS/HRIS, CRM, ERP, analytics tools, ticketing systems, live chat/omnichannel platforms, and more.

    We used to collaborate with our customers on their projects using systems such as Alvao, Ashby, Atlassian, Bitrix24, Breezy, Cal.com, CeMap, Confluence, Cornerstone, Datacruit, Ecomail, Elanor, FaMa+, Facebook Analytics, Google Analytics, Google Calendar, Google Maps, Google Tag Manager, Google Workspace, GoSMS, Grafton GiBase, Greenhouse, Helios Green, Helios Nephrite, Helios Orange, HRlink, Icims, Jira Software, Jobka, Jobvite, LEVER, Magento, Make, Microsoft Dynamics 365, Microsoft O365, Microsoft Power BI, Outlook, PageUp, RECRU, Recruitee, Recruitis, Redmine, RUIAN, SAP SuccessFactors, SharePoint, Superface, Talention, Teamio, Teamtailor, TRAFFIT, Twilio, Workable, Workday, YellowCouch, Zapier, and others.

    Some solutions can be deployed within days, while others may take weeks. It depends on your goals, expectations, and the scope of the desired solution. We are committed to ensuring the quality and results of the solutions we deliver.

    Our AI virtual assistants (chatbots and voicebots) are multilingual, supporting various languages. This ensures accurate responses in the language of the customer’s or employee’s request.

    We frequently work with languages such as Arabic, Armenian, Basque, Bengali, Catalan, Chinese, Czech, Danish, Dutch, English, Farsi, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Tagalog, Tamil (India), Thai, Turkish, Ukrainian, and other.

    Unlike standard chatbots and voicebots that offer simplistic and linear interactions based on basic Q&A, Feedyou technology enables chatbots and voicebots to engage in human-like interactions using cutting-edge NLP and LLM technology and seamless integration with your business channels and systems.