“After just 6 months, voicebot Tom manages up to 25% of all requests. This voicebot solution addresses common client needs, including password recovery, card limit changes, and unblocking online banking. Additionally, we have reduced our contact center costs by 10%, and allowed our bankers to focus on more specialized topics.”

“68% of queries are resolved without human assistance, and the success rate continues to increase. Our virtual assistant, Anna, guides customers through our website and supports our internal call center team. The flexibility, rapid solution design, and excellent support from the Feedyou team were additional benefits for us.”

“Automating 95% of employee onboardings. Our intelligent virtual assistant helps new employees with data collection and validation, seamlessly integrating with our HR system, SAP SuccessFactors. The Feedyou team provided a quick deployment and demonstrated flexibility in adapting to SKODA AUTO’s major process changes in recent years.”

“Over the past two years, nearly 22,000 candidates have been prescreened through our recruitment chatbots, achieving an impressive 52% conversion rate. Working with Feedyou has been seamless and fast, despite the project’s size and language variations involved. We value the continuous evolution and improvement of the entire solution based on our feedback. We truly have a strong and innovative partner in Feedyou.”

“Previously, password recovery took up to 3 days. Now, voicebot Lexi accomplishes it in less than 2 minutes. Employees no longer have to wait; they can call 24/7 and speak in their native language, a significant advantage for us. Detailed reporting provides accurate, up-to-date information, which we use to educate employees and monitor Lexi’s performance. Our partnership with Feedyou has been smooth and effective.”

“Over 3,000 additional leads acquired in 12 months. With the Feedyou Platform, we can independently design and deploy new chatbots, and quickly update existing ones based on our needs and data reports. These chatbots greatly benefit both our internal teams and our clients.”

“We continuously enhance our virtual assistants with more information using the Feedyou Platform. Our chatbots assist with customer FAQs on our web portal and mobile app, and we have a specialized chatbot for our targeted marketing campaigns. Additionally, we are designing several voicebot solutions for our internal call center team. Feedyou’s flexible approach and full support whenever it is needed have been invaluable to us.”

“Feedyou assists us in automating outreach and preselection of candidates for our strategic pharmacy and warehouse positions. Additionally, we utilize virtual assistant technology for preboarding, onboarding, and satisfaction surveys, and we plan to implement it for our internal helpdesk and service desk.”

“3x more effective than traditional recruitment channels. In addition, 55% of conversations with potential candidates take place outside of business hours. Our recruitment chatbot is a new and modern way for us to efficiently engage potential candidates, delivering pre-selected profiles that are easy to work with.”

“In the first phase, we decided to automate our online communication with an intelligent chatbot to handle the most common inquiries 24/7. At Sportisimo, we all know that intelligent automation is the future in any industry. We believe the results will meet our expectations, and we plan to expand this service to other departments as well. After a careful selection process, we chose Feedyou from among all other vendors.”