Create better relationships with customers & employees at lower costs
Join our 100+ customers who are leveraging our
AI-powered chat and voice virtual assistants, for efficient, reliable support round the clock.
Your long-term partner in AI
Helping companies reduce costs while enhancing customer and employee experience through our expertise in Conversational & Generative AI.
Our solutions designed to solve your challenges
AI Chatbot
Facilitating seamless communication with your customers and employees across touchpoints – websites, mobile apps, and instant messaging channels.
AI Emailbot
Drowning in emails? Let AI manage your inbox by classifying emails, forwarding them automatically, and crafting email responses.
“After just 6 months, voicebot Tom manages up to 25% of all requests. This voicebot solution addresses common client needs, including password recovery, card limit changes, and unblocking online banking. Additionally, we have reduced our contact center costs by 10%, and allowed our bankers to focus on more specialized topics.”
Ales Sloupensky
Branch Network & Retail Director @ MONETA Money Bank
“68% of queries are resolved without human assistance, and the success rate continues to increase. Our virtual assistant, Anna, guides customers through our website and supports our internal call center team. The flexibility, rapid solution design, and excellent support from the Feedyou team were additional benefits for us.”
Michal Velicka
Product & Marketing Senior Manager @ Toyota Czech Republic
“Automating 95% of employee onboardings. Our intelligent virtual assistant helps new employees with data collection and validation, seamlessly integrating with our HR system, SAP SuccessFactors. The Feedyou team provided a quick deployment and demonstrated flexibility in adapting to SKODA AUTO’s major process changes in recent years.”
Monika Pohlova
Product Owner SAP SuccessFactors @ SKODA AUTO
“Over the past two years, nearly 22,000 candidates have been prescreened through our recruitment chatbots, achieving an impressive 52% conversion rate. Working with Feedyou has been seamless and fast, despite the project’s size and language variations involved. We value the continuous evolution and improvement of the entire solution based on our feedback. We truly have a strong and innovative partner in Feedyou.”
Jitka Kouba
Chief Marketing Officer @ Grafton Recruitment
“Previously, password recovery took up to 3 days. Now, voicebot Lexi accomplishes it in less than 2 minutes. Employees no longer have to wait; they can call 24/7 and speak in their native language, a significant advantage for us. Detailed reporting provides accurate, up-to-date information, which we use to educate employees and monitor Lexi’s performance.”
Zuzana Keprtova
HR IS Specialist @ Foxconn
“Over 3,000 additional leads acquired in 12 months. With the Feedyou Platform, we can independently design and deploy new chatbots, and quickly update existing ones based on our needs and data reports. These chatbots greatly benefit both our internal teams and our clients.”
Jan Babka
Marketing and PR @ NEXT REALITY
“We continuously enhance our virtual assistants with more information using the Feedyou Platform. Our chatbots assist with customer FAQs on our web portal and mobile app, and we have a specialized chatbot for our targeted marketing campaigns. Additionally, we are designing several voicebot solutions for our internal call center team. Feedyou’s flexible approach and full support whenever it is needed have been invaluable to us.”
Petr Mikolas
Head of Product Marketing @ UP Czech Republic
“Feedyou assists us in automating outreach and preselection of candidates for our strategic pharmacy and warehouse positions. Additionally, we utilize virtual assistant technology for preboarding, onboarding, and satisfaction surveys, and we plan to implement it for our internal helpdesk and service desk.”
Ivan Baranec
HR Director @ Dr.Max / ViaPharma
“3x more effective than traditional recruitment channels. In addition, 55% of conversations with potential candidates take place outside of business hours. Our recruitment chatbot is a new and modern way for us to efficiently engage potential candidates, delivering pre-selected profiles that are easy to work with.”
mjr. Vlasta Suchankova
Head of Press & Prevention @ Police of the Czech Republic
“In the first phase, we decided to automate our online communication with an intelligent chatbot to handle the most common inquiries 24/7. At Sportisimo, we all know that intelligent automation is the future in any industry. We believe the results will meet our expectations, and we plan to expand this service to other departments as well. After a careful selection process, we chose Feedyou from among all other vendors.”
Michal Horejsi
Manager of Operations @ Sportisimo
“Recently, we rushed to assist EAST BOHEMIAN AIRPORT, where their new chatbot is now providing essential support to passengers regarding departures, check-ins, transportation, and airport services. We chose to implement the Feedyou chatbot not only to answer frequently asked questions but primarily to gather valuable feedback.”
Maria Luticova
Development & Marketing Manager @ EAST BOHEMIAN AIRPORT
“Managing 43,000 property tenant requests and complaints has never been easier with our chatbot solution. In just 5 months of operation, we have saved operators the time associated with setting up more than 3,000 tenant requests.”
Petr Krenzelok
IT Director @ Heimstaden
“We chose Feedyou to bring our mascot SURI online. It turned out to be an excellent decision, as despite the initial complexity of the language models, we now have a functional chatbot that genuinely assists our call center. We’ve successfully found a balance between the chatbot and live operators, allowing them to focus on more complex cases.”
Michal Matejicny
CFO @ Tesco Mobile
“Our experience with Feedyou has been outstanding. We utilize Feedyou technology to run chatbots as the First Line Support for our 5,000 financial advisers and managers in CE. These chatbots manage over 45% of queries without human assistance, handling tasks such as IT service downtime reports, license purchases, internal application functionalities, GDPR-related queries, and request ticketing.”
Jan Plesek
Project Manager – Digital & CRM Team @ Swiss Life Select
“We have been collaborating with Feedyou since 2019. We were intrigued by the opportunity to work with chatbots and voicebots, which they implement in various areas for communication with employees and job applicants. We chose to deploy a chatbot for our recruitment. The job market indicated the need for a flexible, modern, engaging, and innovative recruitment process that would appeal to a younger generation.”
Radana Kubanikova
Head of Human Resources Department @ Continental Barum
“We use AI chatbot to recruit for the shop assistant position, both for fashion stores in shopping centers and luxury boutiques in Prague. Within minutes, the chatbot helps us determine if candidates have previous experience in fashion sales, what languages they speak, and their availability to start work.”
Carlo Albanese
Country Manager @ Gi Group
“As a communication and marketing agency, we recognize that the future lies in the digital space and automation. AI virtual assistants excel in both areas, which is why we offer this solution to our clients. The Feedyou Platform enables us to efficiently create and manage chatbots and voicebots.”
Roman Stepanek
Managing Director @ RPSC
“The old ways of recruiting no longer work. The younger generation expects to be actively approached with job offers. By deploying a chatbot and integrating it with a Facebook campaign, we can effectively target the right candidates. The chatbot guides candidates through position details in a user-friendly and interactive manner. It’s advantageous that we can adjust targeting and chatbot skills during the campaign. ”
Radoslav Janosik
HR Business Partner @ Pilsner Urquell Brewery
“Even though the entire project was conducted remotely during the challenging pandemic period, our intensive and professional collaboration with Feedyou allowed us to successfully launch the virtual assistant. The result is a high-quality solution providing 24/7 support for our network of specialists.Feedyou offered valuable advice on our ideas and plans, proving to be a supportive partner in addressing the business challenges we faced during the project.”
Richard Stransky
Customer Centres Manager @ Union (Achmea Group)
“We needed a fresh way to interact with candidates on our career website and guide them through our diverse job offers. Through our collaboration with Feedyou, we achieved this successfully. Chatbot Martin has become an essential tool in our online communication, consistently bringing in new candidates. We are always refining our chatbot, broadening its functionality to keep interactions enjoyable and useful for candidates.”
Monika Lebedova
HR Manager @ Czech Post
“We are thrilled with our decision to deploy Feedyou chatbots across our various projects such as the Mystery Shopping program. In 13 countries, including the UK, Italy, France, Czech Republic, Slovakia, Australia, New Zealand, APEC, and Thailand, we see thousands of daily registrations, often accompanied by additional questions. While specific project inquiries still require human intervention, the chatbot efficiently handles general questions.”
Natalia Trubanova
GSC Digital Marketing Manager @ Ipsos Group
“A marketing survey on steroids with an impressive 62% conversion rate at just 0.1 EUR per completed survey. The swift preparation of the chatbot, along with the volume and quality of insights, truly exceeded our expectations. We highly recommend this approach. Looking ahead, we plan to use similar chatbot and voicebot methods to gather information essential for guiding our company’s future direction and product development.”
Petr Vanecek
CEO @ Remoska
Let’s create something amazing
Whether you’re interested in a custom solution, exploring the Feedyou Platform, or becoming our partner, we’d love to chat over a cup of coffee. Just a conversation to see how we can help your company – no commitment, no charge.